Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Quentin A. Tyndale

Johnstown,PA

Summary

Entry level position at a company that will allow me to utilize my education, knowledge and experience with being a team player, fast learner and allow me the opportunity for growth.

Overview

4
4
years of professional experience

Work History

Sales Representative

Park Home Furniture
02.2024 - Current
  • Expanded customer base through cold calling, networking, and relationship building.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Sales Associate & Assistant Manager

Arch Telecom T-Mobile
10.2022 - 02.2024
  • Assist and train new employees
  • Opening, closing the store, bank deposits
  • Perform daily inventory, product checks and returns
  • Assist staff with helping customers better understand the internet and phone plan questions
  • Answer phone
  • Counsel staff and customers on weekly/monthly deals that T-Mobile offers
  • Retail sales of company's products
  • Help maintain stores appearance with updated products, fliers, posters, etc

Sales Associate/Customer Service

Arch Telecom T-Mobile
10.2022 - 07.2023
  • Greet and Approach potential customers
  • Help customers with fining a phone/internet plan that fits with their lifestyle
  • Assist with activating services
  • Answer phones
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Stock Associate/Customer Service

Walmart Supercenter
07.2022 - 10.2022
  • Assist with unloading merchandise/delivery trucks
  • Move inventory to the backroom for delivery to departments
  • Make sure products/merchandise are entered into the stores system
  • Restock shelves with products/merchandise

Sales Associate/Customer Service

Lowe's Home Improvement
05.2021 - 06.2022
  • Greet customers
  • Help customers select the right products
  • Assisted with stocking using heavy equipment forklift, woodcutter machine, power lift, order picker, reach truck
  • Ordered customers products
  • Responsible for scheduling In-Home consultations

Cashier & Shift Supervisor & Pharmacy Technician

CVS Health Corporation
07.2020 - 04.2021
  • Assist Pharmacists to fulfill prescription requests
  • Answer phones for prescription refills
  • Make calls to doctor offices with refill require
  • Performed and scheduled Covid-19 testing
  • Assist and train new employees
  • Open and close the store
  • Assist in resolving any customer complaints
  • Assist in making employee schedules
  • Checked/record inventory
  • Assist in ordering merchandise
  • Cashier
  • Help customers fine items within the store
  • Stock shelves with products
  • Assist with cleaning the store inside and out
  • Assist customers with heavy bags

Education

Associate Degree - Liberal Arts and Social Science

Pennsylvania Highlands Community College
12.2024

Greater Johnstown High School -

01.2018

Skills

  • Microsoft Windows 10
  • Robotics
  • Grand Central Program
  • MPOS (Mobile Point of Sale)
  • Rebellion
  • Tapestry
  • The Hub
  • Computer Science
  • Forklift
  • Cold calling
  • Lead prospecting
  • Performance tracking
  • CRM proficiency
  • Closing techniques
  • Systems and software expertise
  • Power Lift
  • Order Picker
  • Customer relationship building

References

Available upon request

Timeline

Sales Representative

Park Home Furniture
02.2024 - Current

Sales Associate & Assistant Manager

Arch Telecom T-Mobile
10.2022 - 02.2024

Sales Associate/Customer Service

Arch Telecom T-Mobile
10.2022 - 07.2023

Stock Associate/Customer Service

Walmart Supercenter
07.2022 - 10.2022

Sales Associate/Customer Service

Lowe's Home Improvement
05.2021 - 06.2022

Cashier & Shift Supervisor & Pharmacy Technician

CVS Health Corporation
07.2020 - 04.2021

Greater Johnstown High School -

Associate Degree - Liberal Arts and Social Science

Pennsylvania Highlands Community College
Quentin A. Tyndale