Quentin A. Tyndale
Johnstown,PA
Summary
Entry level position at a company that will allow me to utilize my education, knowledge and experience with being a team player, fast learner and allow me the opportunity for growth.
Overview
4
4
years of professional experience
Work History
Sales Representative
Park Home Furniture
02.2024 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate & Assistant Manager
Arch Telecom T-Mobile
10.2022 - 02.2024
- Assist and train new employees
- Opening, closing the store, bank deposits
- Perform daily inventory, product checks and returns
- Assist staff with helping customers better understand the internet and phone plan questions
- Answer phone
- Counsel staff and customers on weekly/monthly deals that T-Mobile offers
- Retail sales of company's products
- Help maintain stores appearance with updated products, fliers, posters, etc
Sales Associate/Customer Service
Arch Telecom T-Mobile
10.2022 - 07.2023
- Greet and Approach potential customers
- Help customers with fining a phone/internet plan that fits with their lifestyle
- Assist with activating services
- Answer phones
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Stock Associate/Customer Service
Walmart Supercenter
07.2022 - 10.2022
- Assist with unloading merchandise/delivery trucks
- Move inventory to the backroom for delivery to departments
- Make sure products/merchandise are entered into the stores system
- Restock shelves with products/merchandise
Sales Associate/Customer Service
Lowe's Home Improvement
05.2021 - 06.2022
- Greet customers
- Help customers select the right products
- Assisted with stocking using heavy equipment forklift, woodcutter machine, power lift, order picker, reach truck
- Ordered customers products
- Responsible for scheduling In-Home consultations
Cashier & Shift Supervisor & Pharmacy Technician
CVS Health Corporation
07.2020 - 04.2021
- Assist Pharmacists to fulfill prescription requests
- Answer phones for prescription refills
- Make calls to doctor offices with refill require
- Performed and scheduled Covid-19 testing
- Assist and train new employees
- Open and close the store
- Assist in resolving any customer complaints
- Assist in making employee schedules
- Checked/record inventory
- Assist in ordering merchandise
- Cashier
- Help customers fine items within the store
- Stock shelves with products
- Assist with cleaning the store inside and out
- Assist customers with heavy bags
Education
Associate Degree - Liberal Arts and Social Science
Pennsylvania Highlands Community College
12.2024
Greater Johnstown High School -
01.2018
Skills
- Microsoft Windows 10
- Robotics
- Grand Central Program
- MPOS (Mobile Point of Sale)
- Rebellion
- Tapestry
- The Hub
- Computer Science
- Forklift
- Cold calling
- Lead prospecting
- Performance tracking
- CRM proficiency
- Closing techniques
- Systems and software expertise
- Power Lift
- Order Picker
- Customer relationship building
References
Available upon request
Timeline
Sales Representative
Park Home Furniture
02.2024 - Current
Sales Associate & Assistant Manager
Arch Telecom T-Mobile
10.2022 - 02.2024
Sales Associate/Customer Service
Arch Telecom T-Mobile
10.2022 - 07.2023
Stock Associate/Customer Service
Walmart Supercenter
07.2022 - 10.2022
Sales Associate/Customer Service
Lowe's Home Improvement
05.2021 - 06.2022
Cashier & Shift Supervisor & Pharmacy Technician
CVS Health Corporation
07.2020 - 04.2021
Greater Johnstown High School -
Associate Degree - Liberal Arts and Social Science
Pennsylvania Highlands Community College
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