Jennifer Campbell
Bangor
Summary
Dynamic professional with a proven track record at St Luke’s University Health Network, excelling in customer relationship building and data analysis. Leveraged expertise in software to enhance office efficiency and patient engagement, significantly improving partner performance and patient outcomes. Skilled in fostering trust and relationships, demonstrating exceptional interpersonal communication and critical thinking abilities.
Overview
8
8
years of professional experience
Work History
Patient Engagement Partner
St Luke’s University Health Network
11.2022 - Current
- Facilitated superior customer service and long-term professionalism
- Achieves patients outcomes by identifying and addressing their unique needs.
- Stayed informed on healthcare developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand opportunities.
- Monitored partner performance and provided feedback on areas of improvement.
Registrar
LVHN
03.2017 - Current
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every patient with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Improved office efficiency by training staff on new database management software.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
Education
Diploma - Basic
Hillsborough High School
Hillsborough, NJ06.1985
Skills
- Customer relationship building
- Marketing
- Performance analysis
- Knowledgeable in software
- Data analysis
- Active listening
- Collaboration and teamwork
- Creative and critical thinking
- Interpersonal communication
- Establishing effective relationships
- Excellent communication
- Building trust and relationships
Languages
English
Professional Working
Timeline
Patient Engagement Partner
St Luke’s University Health Network
11.2022 - Current
Registrar
LVHN
03.2017 - Current
Diploma - Basic
Hillsborough High School
Similar Profiles
AMY B CARABELLOAMY B CARABELLO
Registered Nurse, ED at St. Luke’s University Health Network GSL CampusRegistered Nurse, ED at St. Luke’s University Health Network GSL Campus
Christopher CraigChristopher Craig
Crisis Intervention Specialist II at St. Luke’s University Health NetworkCrisis Intervention Specialist II at St. Luke’s University Health Network
Riddhi PatelRiddhi Patel
Workforce Management Analyst at St Luke’s University Health NetworkWorkforce Management Analyst at St Luke’s University Health Network