Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Sprowal

Philadelphia

Summary

Proven multitasker and quick learner, I excelled at Aramark by enhancing operational efficiency and customer satisfaction. Skilled in customer service and problem-solving, I boosted sales and loyalty through strategic improvements and effective team leadership. My strong work ethic and attention to detail consistently improved workplace productivity and safety.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

9
9
years of professional experience

Work History

Food Service Worker

Aramark
08.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Liquor Store Manager

Fine Wine and Good Spirits Store
09.2021 - 01.2024
  • Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
  • Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
  • Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
  • Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.

Customer Service Representative/Cashier

Walmart
12.2017 - 01.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Front End Supervisor

Save-A-Lot
05.2016 - 10.2017
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.

Education

Assoicate's Degree - Human Resources Development

Harcum College
Philadelphia, PA

High School Diploma -

One Bright Ray Community High
Philadelphia, PA
07-2012

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Problem-solving
  • Strong communication skills
  • Attention to detail

Timeline

Food Service Worker

Aramark
08.2024 - Current

Liquor Store Manager

Fine Wine and Good Spirits Store
09.2021 - 01.2024

Customer Service Representative/Cashier

Walmart
12.2017 - 01.2019

Front End Supervisor

Save-A-Lot
05.2016 - 10.2017

Assoicate's Degree - Human Resources Development

Harcum College

High School Diploma -

One Bright Ray Community High
Sabrina Sprowal