Benjamin Kranz
Hughesville
Summary
A seasoned Electrical Contractor with a proven track record of leading electrical projects, while adhering to NEC code regulations, complemented by strong leadership, verbal communication and problem-solving abilities. Demonstrated excellence in customer satisfaction and streamlining operations while maintaining documentation to ensure compliance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Electrical Contractor
Self-employed
05.2002 - Current
- Managed project budgets by accurately estimating labor costs for each job
- Assisted in training apprentices on basic electrical repairs and installations tasks
- Implemented advanced troubleshooting techniques to identify root cause issues in complex circuits
- Ensured compliance with electrical codes and regulations through detailed inspections
- Prepared bids for new construction projects based on drawings provided by architects or engineers
- Led teams of electricians during large-scale commercial projects ensuring timely completion within budget constraints
- Collaborated closely with clients to determine their needs before beginning any project
- Recommended changes to electrical designs to meet local codes and standards
- Coordinated with other contractors to ensure efficient installation of electrical wiring in new construction projects
Inside Sales/Support
Schaedler-Yesco
06.2015 - 09.2024
- Established strong working relationships with colleagues across departments such as marketing, finance, operations
- Monitored inventory levels for assigned accounts ensuring adequate stock was available for current orders as well as future needs
- Maintained up-to-date knowledge of company products and services as well as competitor offerings in order to provide accurate information to customers
- Identified opportunities for improvement within the inside sales process by recommending changes based on industry best practices
- Managed a high-volume of incoming calls while providing excellent customer service at all times
- Provided timely and accurate responses to customer inquiries regarding product availability, pricing, order status and technical support
- Demonstrated strong organizational skills by effectively managing multiple projects simultaneously while meeting deadlines
- Provided technical assistance when needed including installation instructions or troubleshooting advice
- Utilized problem solving skills to troubleshoot customer issues in a timely manner
- Analyzed customer feedback to improve overall customer experience and increase sales volume
- Collaborated with outside vendors to coordinate special promotions and discounts for customers
- Assisted with training new sales staff on processes and procedures related to inside sales support
- Responded to customer service and product issues, resolving complaints concerning invoices, shipments or product terms of credit
- Processed customer orders, exchanges, and returns, keeping customers informed about progress
- Checked purchase orders for pricing, product items and special instructions
- Recorded sales trends and liaised with account managers to develop sales strategies
- Investigated and reconciled shipping-related customer grievances
- Identified potential customers for products and services
E2 Electrical Inspector
Kranz Inspection Service, Inc
06.2017 - 07.2022
- Physically inspected residential and commercial projects to ensure NEC standards were achieved
- Advised customers on necessary repairs or modifications to bring their electrical systems up to code
- Communicated effectively with electricians, contractors, engineers and other stakeholders involved in the inspection process
- Maintained records of inspections performed in accordance with established procedures
- Documented findings from inspections in reports detailing any non-compliant items or potential hazards
Adjunct Instructor
Penn College
08.2018 - 05.2019
- Interjected personal experience into class, making learning relevant to students
- Assessed student performance through tests, quizzes, and assignments to evaluate progress and identify areas of improvement
- Created lesson plans that incorporated a variety of instructional techniques for both the classroom and the accompanying lab
- Prepared detailed reports outlining student progress throughout the semester
- Developed syllabuses for course ELT250 and schedules to communicate classroom expectations and learning objectives
Skills
- Leadership skills
- Problem-solving abilities
- Wiring schematics
- Professionalism
- Fault diagnosis
- Communication Skills
- NEC code regulations
- Electrical systems installation
- Electrical diagnostics
- PLC programming
- Labor and material estimates
- Blueprint fluency
- Commercial project expertise
- Load Calculations
Certification
- E2 Electrical Inspector
- PPL Fast-track contractor
Additional Information
Designed and installed 2000A service for current and future expansion at Unique Industries, including manufacturing equipment to serve multiple production lines.
Designed, led and/or was heavily involved with projects including, but not limited to UPMC, Ward L Myers Elementary School (Muncy SD), LeClerc Foods, General Cable.
Timeline
Adjunct Instructor
Penn College
08.2018 - 05.2019
E2 Electrical Inspector
Kranz Inspection Service, Inc
06.2017 - 07.2022
Inside Sales/Support
Schaedler-Yesco
06.2015 - 09.2024
Electrical Contractor
Self-employed
05.2002 - Current
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