Shamala Davis
Bethel Park
Summary
Highly organized, detail-oriented, and driven ability with a passion for exceeding goals. Strong interpersonal and time management skills. Excellent written and oral communication skills within a diverse environment. Proactive ability to partner with colleagues to reach goals, flexible team player. Mindset for enhancing customer experience through relationship-management and continuous improvement strategies.
Overview
7
7
years of professional experience
Work History
Administrative
University Of Pittsburgh
04.2024 - 05.2024
- Responsible for administrative support for clinical year education in the Department of Physician Assistant Studies.
- Focused on collection of clinical year preceptor license and certification information using databases, communication with clinical offices and other resources, along with other responsibilities to support clinical education administration.
- Interacted with current Department staff as well as administrators from outside organizations, such as physician offices and outside health systems.
- Used Microsoft Excel extensively as well as learned new software systems.
Administrative Assistant
Vision Of Love Homecare, LLC
07.2019 - 04.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Developed a comprehensive training program that increased staff competency.
- Learned industry specific software program for data entry
- Assisted with employee recruitment by scheduling applicants, conducting telephone and in-person interviews, maintained necessary paperwork for applicant processing, assisted with application process, verified work experience, and reference checks
- Various clerical duties including filing, data entry, sorting and sending mail
- Perform necessary duties as deemed necessary.
Executive Administrative Assistant
Liokareas Construction
05.2017 - 03.2019
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Education
Associates in Science - Business Management -
Penn State University
Erie, PA01.1994
Skills
- Effectively apply technology to improve business processes and increase productivity
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Picture Manager
References
References available upon request
Timeline
Administrative
University Of Pittsburgh
04.2024 - 05.2024
Administrative Assistant
Vision Of Love Homecare, LLC
07.2019 - 04.2024
Executive Administrative Assistant
Liokareas Construction
05.2017 - 03.2019
Associates in Science - Business Management -
Penn State University
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