Marlin Velazquez
Hazleton
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Geisinger
05.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Patient Care Technician
Geisinger Medical Center
05.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Nurse Assistant
St Luke's Miners Hospital
11.2021 - Current
- Documented all care given in accordance with departmental policy and procedure guidelines
- Restocked necessary supplies on a daily basis and as needed
- Developed trusting relationships and provided emotional support to patients and families
Process Assistant
Amazon Avp1
09.2015 - 11.2021
- Analyzed data to identify process improvement opportunities
- Managed multiple projects simultaneously while meeting tight deadlines
- Utilized problem-solving techniques to troubleshoot process issues
Education
Associate in Science (A.S.) - Nursing
Lehigh carbon community collegue
Nurse Tech - Nursing,
Tenico Cesar Nicolas Penson
Dominican Republic06-2014
Skills
- Active Listening
- Staff Assistance
- Privacy and Confidentiality
- Medical Records Management
Certification
Clinical Medical Assistant
Languages
French
Limited Working
Spanish
Native or Bilingual
Timeline
Patient Access Representative
Geisinger
05.2024 - Current
Patient Care Technician
Geisinger Medical Center
05.2024 - Current
Nurse Assistant
St Luke's Miners Hospital
11.2021 - Current
Process Assistant
Amazon Avp1
09.2015 - 11.2021
Associate in Science (A.S.) - Nursing
Lehigh carbon community collegue
Nurse Tech - Nursing,
Tenico Cesar Nicolas Penson
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