Summary
Overview
Work History
Education
Skills
Timeline
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Alizaye Mellott-Arnold

Maytown

Summary

Dynamic Shift Lead with almost 3 years experience in shift management and customer service, driving operational excellence in fast paced environments. Expertise in multitasking, time management, cash handling and conflict resolution ensures high quality outcomes while fostering a collaborative team atmosphere. Enhancing customer satisfaction and maintaining high cleanliness standards.

Overview

4
4
years of professional experience

Work History

Shift Lead/Shift Lead/Manager

Duck Donuts
12.2022 - 06.2025
  • Managed a team of varying scheduled employees, ensuring that all the daily tasks were completed in a timely manner.
  • interacting and creating a comfortable environment to thrive and succeed in for all the members.
  • Completed store opening and closing procedures and counted the drawer
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped with counting inventory.

House Cleaner

Self-employeed
09.2021 - 10.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs, carpeted areas, and lobbies.
  • Ensured a well cleaned and welcoming home to clients as needed.
  • Deep cleaning and heavy organizing for messier conditions.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

Education

High School Diploma -

Manheim Central High School
Manheim, PA
06-2021

Skills

  • Multitasking Skills
  • Time Management Skills
  • Conflict Resolution
  • Fast Paced Work Ethic
  • Reliable
  • Hard Worker
  • Decision-making capacity
  • Cash handling
  • Team leadership
  • Shift leadership
  • Flexible schedule

Timeline

Shift Lead/Shift Lead/Manager

Duck Donuts
12.2022 - 06.2025

House Cleaner

Self-employeed
09.2021 - 10.2022

High School Diploma -

Manheim Central High School

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Alizaye Mellott-Arnold