Kristen Maile
Jenkintown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Coordinator
Ideal Image
09.2023 - Current
- Maintain detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Establish long-term relationships with clients by consistently delivering exceptional service.
- Adapt quickly to changing industry trends & internal processes - ensuring a seamless client experience.
- Perform medical records management, including filing, organizing and scanning documents.
- Optimize appointment scheduling to minimize conflicts and maximize physician availability for patients.
- Resolve customer complaints promptly, maintaining a professional demeanor under pressure for improved client relations.
- Inspect salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
- Sanitize, restock, and organize exam rooms and medical equipment.
Hooters Girl
Hooters
05.2018 - Current
- Work effectively in high-volume fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and take payments.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cross-trained to handle different restaurant roles, including bartending, serving and host/ to-go orders and calls.
Receptionist
AFC Fitness
12.2017 - 07.2018
- Fitness Sales consultant.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Filling in as child care provider as needed.
Hooters Girl
Hooters
02.2014 - 05.2018
- Worked well in a team setting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Promoted business by posing for marketing and social media content.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
- Maintained a professional appearance while adhering to specific dress codes or brand requirements at all times.
Floor Model
Hollister.Co
03.2013 - 02.2014
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Upheld company standards for cleanliness and appearance near entrance areas, creating an inviting environment for potential shoppers.
- Promoted new and seasonal items by modeling the newest items as uniform.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
GED -
Abington High School
Abington, PA2014
Skills
- Customer Service (10 years)
- Dependable and Responsible
- Flexible and Adaptable
- Sales
- Receptionist
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Certification
- GED, Present
- AAAI & ISMA Personal Fitness Trainer Certification, 11/01/19 - 11/01/21
Timeline
Client Coordinator
Ideal Image
09.2023 - Current
Hooters Girl
Hooters
05.2018 - Current
Receptionist
AFC Fitness
12.2017 - 07.2018
Hooters Girl
Hooters
02.2014 - 05.2018
Floor Model
Hollister.Co
03.2013 - 02.2014
GED -
Abington High School
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