Aaliyah Roane
Philadelphia
Summary
Dynamic and service-oriented professional with experience at Shoprite and PFP Sr HOME CARE. Adept at multitasking and problem-solving, I excel in delivering exceptional customer service while maintaining high standards of cleanliness and organization. Recognized for adaptability and active listening, I effectively address concerns to enhance client satisfaction. Professional retail worker with strong experience in cashiering and sales floor management. Skilled in customer service, point-of-sale systems, and inventory control. Focuses on team collaboration and adapting to changing needs to achieve results. Reliable and able to maintain high standard of efficiency and accuracy under pressure.
Overview
5
5
years of professional experience
Work History
Sales Associate
Ross Dress for Less
State College, PA
10.2025 - 03.2026
- Provided exceptional customer service to enhance shopping experiences and resolve inquiries.
- Assisted in maintaining inventory levels through effective stock management and replenishment strategies.
- Collaborated with team members to ensure store cleanliness and organization, improving overall ambiance.
- Utilized point-of-sale systems to process transactions efficiently and accurately for customer satisfaction.
Self Checkout Cashier
ShopRite
Philadelphia, PA
05.2025 - 08.2025
- Operated self-checkout machines, ensuring smooth and efficient customer transactions.
- Assisted customers in troubleshooting technical issues during checkout process.
- Managed cash handling, maintaining accurate cash drawer balances throughout shifts.
- Monitored checkout area for cleanliness and organization, enhancing customer experience.
Cashier
Shoprite
Philadelphia, PA
05.2024 - 08.2025
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Health Care Aide
PFP Sr HOME CARE
Philadelphia, PA
04.2022 - 08.2023
- Completed activities of daily living such as hair care, oral hygiene, and bathing.
- Helped patients with mobility needs, including toileting and transport for scans or procedures.
- Kept patients' rooms neat and orderly with regular cleaning and supply restocking.
- Monitored patient conditions and reported problems to nursing staff.
Waitress
Gramm's kitchen
West Chester
07.2021 - 10.2021
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented food and beverages to guests at tables.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Bagger
Acme Markets, Inc
West Chester
02.2021 - 06.2021
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Delivered courteous, prompt service by quickly attending to customer needs and requests.
- Maintained smooth check out process by frequently replenishing bag supply.
- Supported associates and management through superior performance and commitment to meeting team goals.
Education
Bachelor of Science (B.S.) - Nursing
Penn State University
University Park05.2028
High School Diploma -
West Chester East High School
West Chester, PA05.2025
Skills
- Service-Oriented
- Multitasking
- Prioritization
- Problem-Solving
- Adaptability
- Active Listening
Timeline
Sales Associate
Ross Dress for Less
10.2025 - 03.2026
Self Checkout Cashier
ShopRite
05.2025 - 08.2025
Cashier
Shoprite
05.2024 - 08.2025
Health Care Aide
PFP Sr HOME CARE
04.2022 - 08.2023
Waitress
Gramm's kitchen
07.2021 - 10.2021
Bagger
Acme Markets, Inc
02.2021 - 06.2021
High School Diploma -
West Chester East High School
Bachelor of Science (B.S.) - Nursing
Penn State University