Aaron Amatangelo
Erie
Summary
Detail-oriented professional with a proven track record in optimizing workflows and enhancing service quality. Skilled in collaborative communication and graphic design, committed to operational efficiency and customer service excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Branch Specialist
AAA East Central
Erie, PA
07.2022 - Current
- Managed member accounts, ensuring accuracy and timely renewals.
- Assisted in resolving member inquiries through effective communication and problem-solving.
- Reviewed and enforced adherence to PennDOT and notary guidelines, ensuring correct processes were consistently followed.
- Optimized branch operations through implementation of efficient workflows and processes.
Print Shop Manager
Xerox
Erie, PA
07.2018 - 06.2020
- Oversaw daily operations, ensuring efficient workflow and optimal resource allocation.
- Implemented process improvements, enhancing print quality and reducing waste in production cycles.
- Executed timely and efficient delivery of all required prints.
Restaurant Manager
Peggy's Liberty Plaza Restaurant
Erie, PA
10.2016 - 05.2018
- Led operational workflows, ensuring efficiency in daily restaurant activities.
- Developed and implemented staff training programs to enhance service quality.
- Managed inventory and procurement processes, optimizing stock levels and reducing waste.
- Oversaw scheduling and labor management, improving team productivity and morale.
Licensed Insurance Agent
State Farm
Erie, PA
01.2016 - 03.2016
- Developed comprehensive insurance plans tailored to client needs.
- Conducted thorough policy reviews ensuring compliance and accuracy.
- Educated clients on risk management strategies and coverage options.
- Mentored junior agents on effective sales techniques and client engagement.
Store Manager
Acceptance Insurance
Erie, PA
01.2012 - 03.2015
- Led daily store operations to ensure efficient service delivery and customer satisfaction.
- Implemented training programs for staff, enhancing team performance and operational knowledge.
- Designed and implemented guerilla marketing initiatives aimed at increasing awareness of an underrepresented name in the insurance industry.
- Analyzed sales trends to drive promotional strategies and improve revenue generation.
Delivery Driver
Blue Ribbon Rentals
Erie, PA
10.2010 - 01.2012
- Delivered rental equipment efficiently to customers, ensuring timely service and satisfaction.
- Conducted vehicle inspections and maintenance checks to uphold safety standards.
- Navigated routes using GPS technology for optimized delivery efficiency.
- Assisted with loading and unloading equipment while adhering to safety protocols.
Education
ACT 120 Municipal Police Certification - Municipal Policing
Mercyhurst University
Erie, PANo Degree - Film And Video Production
Edinboro University of Pennsylvania
Edinboro, PAHigh School Diploma -
Central High School
Erie, PASkills
- Certified PA notary with active license
- Detail-oriented planning abilities
- Proficient in collaborative communication
- Experienced in graphic design
- Experienced in independent video editing
- Comprehensive understanding of digital marketing strategies
Certification
- PA Notary Public (active)
- PA State Property & Casualty license (inactive)
- PA Life & Health Insurance license (inactive)
- PA ACT 120 Municipal Police certification (inactive)
- PA Food Safety & Blood Borne Pathogens certification (inactive)
Timeline
Branch Specialist
AAA East Central
07.2022 - Current
Print Shop Manager
Xerox
07.2018 - 06.2020
Restaurant Manager
Peggy's Liberty Plaza Restaurant
10.2016 - 05.2018
Licensed Insurance Agent
State Farm
01.2016 - 03.2016
Store Manager
Acceptance Insurance
01.2012 - 03.2015
Delivery Driver
Blue Ribbon Rentals
10.2010 - 01.2012
ACT 120 Municipal Police Certification - Municipal Policing
Mercyhurst University
No Degree - Film And Video Production
Edinboro University of Pennsylvania
High School Diploma -
Central High School