Aaron Bilansky
Pottsville
Summary
Dynamic professional with extensive experience in inventory management and team leadership. Led training initiatives as an Amazon Learning Ambassador, enhancing performance during peak operations. Achieved significant process optimization and data analysis, resulting in improved operational outcomes and increased team collaboration.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate ISS
Amazon
Donaldson
04.2025 - Current
- Managed inventory records using company software to ensure precise tracking.
- Resolved escalated customer service issues promptly, improving customer satisfaction.
- Responded to customer inquiries, delivering timely and effective support.
- Maintained documentation of procedures for compliance and future reference.
- Conducted thorough research to identify underlying problems and propose actionable solutions.
- Applied critical thinking and analytical skills to make informed decisions.
- Shared information and resources to enhance collaborative problem-solving efforts.
Inventory Quality Control Assurance Lead
Amazon
Donaldson
06.2024 - 04.2025
- Developed day shift ICQA team to exceed performance targets during peak seasons.
- Planned and developed day shift ICQA team to exceed performance during peak seasons.
- Coordinated increased site ICQA hours during peak season to ensure compliance with RO plan and enhance operational readiness.
- Collaborated with operations teams to enhance package accuracy during high-volume periods.
- Conducted training sessions for outbound operational teams on UCO and ship failed moves.
- Provided coaching to process assistants on addressing defects with associates.
- Compiled and analyzed data queries in Excel to identify issues across MDT9, leading to targeted improvement initiatives.
- Presented actionable insights and focus points for operational leaders to enhance quality outcomes.
Amazon Learning Ambassador (ICQA)
Amazon
Tremont
10.2024 - 09.2026
- Facilitated engaging learning sessions for diverse groups of learners.
- Collaborated with teams to create educational materials and resources that enhanced learning experiences.
- Delivered feedback using positive reinforcement techniques to boost student engagement and confidence.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
- Provided support to learners by answering questions and offering guidance.
- Facilitated onboarding process by introducing new hires to company culture and values for smoother integration.
Education
High School -
Pottsville Area High School
Pottsville01-2002
Skills
Inventory Management
Shift Planning
Process Optimization
Analytical Thinking
Leadership & Team Building
Coaching and Mentoring
Communication
References
References available upon request
Timeline
Fulfillment Associate ISS
Amazon
04.2025 - Current
Amazon Learning Ambassador (ICQA)
Amazon
10.2024 - 09.2026
Inventory Quality Control Assurance Lead
Amazon
06.2024 - 04.2025
High School -
Pottsville Area High School