Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Hall

Pittsburgh

Summary

I'm a dynamic and very detail-oriented professional with solid experience at Verizon Inc as well as Federal Express' Ground service provider. I have a proven ability to operate small and large vehicles to strict DOT standards, as well as the natural ability for electrical and digital troubleshooting. Recognized in the past for meticulous organization and effective communication skills with co-workers and customers both. Consistently delivered thousands of routers, set-top boxes, optical network terminals, and power supply units for said network terminals. Often helped customers, typically those more on the elderly or physically disabled side, set up their equipment with verbal instruction or a support line phone number. Often times printed out basic Verizon trouble shooting instructions on my own time, and always strived to focus on customer satisfaction and operational excellence. Never one called in sick or missed an unscheduled day of work up until the final days of our tenure, as all of the Assistant Technicians hired on were just "temporary" employees.

Overview

4
4
years of professional experience

Work History

Assistant Maintenance Technician

Verizon Inc
10.2024 - 05.2025
  • Assisted in the massive customer equipment migration of over 50,000 units.
  • Kindly verbally walked through some of the general steps of how to set up the customer's equipment as well as some basic trouble shooting tips for potential errors in the future.
  • Supported official technicians by dropping off certain tools and equipment to wherever they were working.
  • Strictly upheld DOT and Verizon standards with van maintenance, operation, and equipment loading procedures.
  • Maintained accurate daily logs of work activity, amount of delivered equipment, service requests, employee vehicle repairs, and route logs.
  • Conducted pre and post-trip inspections of all delivery vans on a daily basis, to uphold both Verizon's and the Department of Transportations standards, as well to ensure complete safety across the board.
  • Regularly conducted WorkDay training exercises on the computer, with complete knowledge of how the basic software and programs Verizon uses works.
  • Maintained van cleanliness and vehicle integrity on a daily basis, wiping and cleaning both the inside and outside, as well as regularly addressing issues such as oil changes, flat tires, or inoperable yellow emergency lights.

Delivery Driver

FedEx Ground / Contractor
04.2022 - 09.2024
  • Delivered packages very safely and efficiently, while strictly adhering to DOT and FedEx safety regulations and traffic laws.
  • Navigated and memorized my daily route very effectively to ensure timely deliveries, smoother travel, and to foster a trustworthy relationship with customers.
  • Maintained completely accurate delivery logs and records.
  • Communicated proactively with customers regarding delivery status, package delivery location preference, and to fix any other potential issues.
  • Drove everything from small vans to Freightmaster trucks, with the ability to apply for a CDL license I'm confident I could earn with little obstacles.
  • Constantly adapted to changing schedules, different needs of the company, and last-minute delivery requests while maintaining full service quality.
  • Loaded and unloaded packages securely, while fully prioritizing the complete integrity of any fragile items.
  • Always conducted pre and post-trip inspections of any vehicle used to ensure full operational safety, reliability, and to uphold the standards of both the company and the Department of Transportation itself.

Amazon Fulfilment Driver

Amazon.Inc
08.2021 - 02.2022
  • Operated Amazon vans to deliver over 35,000 parcels and packages during my work tenure.
  • Navigated, often complex, routes via GPS and personal knowledge of the geographic area itself.
  • Always maintained vehicle cleanliness and performed two routine inspections a day to uphold strict safety standards.
  • Communicated with management and dispatch to coordinate particular deliveries and address specific customer inquiries.
  • Regularly assisted in the training of new drivers on operational protocols and best practices.

Education

High School Diploma -

North Hills High School
Pittsburgh, PA
05-2018

Skills

  • Skilled in operating most of any vehicle to strict DOT standards, with an ability and desire to acquire a CDL
  • Rudimentary skills in basic troubleshooting, such as restarting a CR1000A router, or firmly plugging in a loose network cable in the Optical Network Terminal, or figuring out that there's nothing to be done on the customer end to fix the issue
  • Excels in meticulous organization with high standards for cleanliness and the organization of tools and equipment
  • An ability to intake and retain information quickly, as well as a knack for problem solving fast and efficiently
  • Skillful and fluent in various types of computer and phone software/programs, with a penchant for learning and exploring more

Timeline

Assistant Maintenance Technician

Verizon Inc
10.2024 - 05.2025

Delivery Driver

FedEx Ground / Contractor
04.2022 - 09.2024

Amazon Fulfilment Driver

Amazon.Inc
08.2021 - 02.2022

High School Diploma -

North Hills High School
Aaron Hall