I'm a dynamic and very detail-oriented professional with solid experience at Verizon Inc as well as Federal Express' Ground service provider. I have a proven ability to operate small and large vehicles to strict DOT standards, as well as the natural ability for electrical and digital troubleshooting. Recognized in the past for meticulous organization and effective communication skills with co-workers and customers both. Consistently delivered thousands of routers, set-top boxes, optical network terminals, and power supply units for said network terminals. Often helped customers, typically those more on the elderly or physically disabled side, set up their equipment with verbal instruction or a support line phone number. Often times printed out basic Verizon trouble shooting instructions on my own time, and always strived to focus on customer satisfaction and operational excellence. Never one called in sick or missed an unscheduled day of work up until the final days of our tenure, as all of the Assistant Technicians hired on were just "temporary" employees.