Skilled Tow Truck Driver with a proven track record at Cjs Automotive and Towing, excelling in vehicle recovery and customer service. Demonstrated ability to manage high-stress situations and foster positive relationships, ensuring safe and efficient vehicle transportation. Expert in towing equipment operation and minor roadside repairs, significantly reducing client downtime and enhancing business reputation through exceptional service.
Overview
5
5
years of professional experience
Work History
Tow Truck Driver
Cjs Automotive and Towing
01.2020 - Current
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Fastened chains, straps, covers, and binders to secure load during transit.
Answered roadside assistance calls for tows and other vehicle support.
Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Tow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside AssistanceTow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside Assistance