Dynamic professional with extensive experience at Izzazu Salon Spa, excelling in customer service and appointment scheduling. Proven ability to motivate and assess students as a Dance Teacher, fostering creativity and performance skills. Adept in inventory management and team collaboration, consistently delivering exceptional results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Izzazu Salon Spa
Pittsburgh
08.2023 - Current
Scheduled and confirmed appointments and meetings for management team.
Scheduled appointments for clients, customers, and other visitors.
Maintained business office inventory and equipment by checking stock for needed supplies.
Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Maintained a neat reception area by organizing materials and tidying up furniture.
Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Dance Teacher/Dance Choreographer
The Academy of Dance by Lori
Pittsburgh
Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
Motivated students to practice regularly and strive for improvement.
Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
Assessed students' progress and structured lesson plans to facilitate continued learning.
Assessed student needs in context of qualifications, limitations, abilities and interests.
Assessed student progress through observation and feedback during class sessions.
Established performance goals for students, guiding them in developing technique, expression, and stage presence.
Reviewed video recordings from previous performances to identify areas needing improvement prior to upcoming shows.
Selected age-appropriate music and maintained up-to-date knowledge of students' favorite music to incorporate into lessons.