Abbigale Monfort
Fairfield
Summary
Dependable and hardworking hospitality professional with experience in customer service and housekeeping at The Brafferton Inn. Known for providing friendly service, maintaining clean and welcoming spaces, and working well with others to create a positive guest experience. Strong attention to detail, excellent organizational skills, and a commitment to meeting guests’ needs while maintaining high standards of cleanliness and professionalism.
Overview
2
2
years of professional experience
Work History
Housekeeping
The Brafferton Inn
03.2025 - Current
- Performed daily cleaning and sanitization of guest rooms to ensure high standards of cleanliness.
- Assisted with laundry services, maintaining quality and efficiency in linen management.
- Organized and restocked cleaning supplies, optimizing inventory levels for operational efficiency.
- Collaborated with team members to maintain a welcoming atmosphere for guests during their stay.
- Resolved guest inquiries and concerns with professionalism, enhancing overall customer satisfaction scores.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Ice Cream Scooper
Half Pint Creamery
02.2024 - 10.2024
- Provided exceptional customer service by assisting patrons in selecting ice cream flavors and toppings.
- Maintained cleanliness and organization of serving area, ensuring compliance with health and safety standards.
- Operated cash register accurately, processing transactions efficiently to enhance customer experience.
- Collaborated with team members to manage inventory levels, restocking supplies as needed during peak hours.
- Resolved customer inquiries and complaints promptly, fostering a welcoming atmosphere for repeat business.
- Participated in daily operational tasks, contributing to smooth workflow and timely service during busy periods.
Education
High School Diploma - High School
Homeschool
Fairfield, PA07.2026
Skills
- Teamwork
- Housekeeping
- Customer service
- Cleaning techniques
- Hospitality background
- Customer service-focused
Timeline
Housekeeping
The Brafferton Inn
03.2025 - Current
Ice Cream Scooper
Half Pint Creamery
02.2024 - 10.2024
High School Diploma - High School
Homeschool