Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Overview
25
25
years of professional experience
Work History
Case Manager
Crump Life Insurance Services, Inc.
02.2022 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Executive Assistant
Crump Life Insurance Services, Inc.
02.2000 - 03.2022
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Served as a liaison between departments to facilitate effective communication throughout the company.
Organized and coordinated conferences and monthly meetings.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Collaborated on special projects to improve overall business operations within the organization efficiently.
Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
Coordinated events and worked on ad hoc projects.
Education
High School Diploma -
East Juniata High School
Cocolamus, PA
06-1997
Skills
Problem-solving
Case management
Time management
Case documentation
Timeline
Case Manager
Crump Life Insurance Services, Inc.
02.2022 - Current
Executive Assistant
Crump Life Insurance Services, Inc.
02.2000 - 03.2022
High School Diploma -
East Juniata High School
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