Abby Driesbach
Pittsburgh,PA
Overview
5
5
years of professional experience
Work History
Lodging Attendent
Playful Pups Retreat
03.2023 - Current
- Deliver personalized care for each dog, adhering to all provided instructions.
- Build relationships with pet parents through engaged and creative posts in the PPR Community.
- Provided daily care for dogs, including feeding, walking, and other activities.
- Ensure a clean and safe environment for dogs and take extra precautions to ensure each dog's comfort.
- Created a loving and nurturing atmosphere for dogs while in care.
- Monitored the health and behavior of dogs, reporting any concerns to managers and pet owners.
- Observe behavior closely to pinpoint any potential issues.
- Maintained a high standard of care by regularly updating knowledge on dog behavior, training techniques, and breed-specific needs.
Sales Associate
Little Dippers
08.2021 - 03.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds following store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Memorized and served over 50 orders while maintaining timely service.
- Maintained cleanliness and organization of the work area, including ice cream stations and equipment.
Sales Associate
Little Italy
09.2019 - 08.2021
- Maintained a neat and clean kitchen area by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils, and glassware clean and rotated following safety standards set by the restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Resolved customer complaints quickly with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at the beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Efficiently managed several customers simultaneously.
Education
BBA - Business
University of Pittsburgh
Pittsburgh, PA04-2027
High School Diploma -
Elizabethtown Area High School
Elizabethtown, PA05-2023
Skills
- Attention to Detail and Precision
- Communication
- Social Media
- Strong work ethic
- Customer service
- Team collaboration
Timeline
Lodging Attendent
Playful Pups Retreat
03.2023 - Current
Sales Associate
Little Dippers
08.2021 - 03.2023
Sales Associate
Little Italy
09.2019 - 08.2021
BBA - Business
University of Pittsburgh
High School Diploma -
Elizabethtown Area High School