Summary
Overview
Work History
Education
Skills
Timeline
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Abby Rugg

Somerset

Summary

Dynamic and results-driven professional with a strong background in retail management at Coen Markets. Proven expertise in cash handling and regulatory compliance, enhancing shift productivity through effective staff development and problem-solving. Committed to maintaining high standards of quality control and fostering a positive work environment.

Overview

7
7
years of professional experience

Work History

Shift Lead

Coen Markets
07.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.

Crew Member

McDonalds
03.2022 - 06.2024
  • Delivered exceptional customer service, ensuring positive dining experiences for patrons.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
  • Collaborated with team members to streamline order preparation processes, enhancing overall efficiency.
  • Resolved customer inquiries and complaints promptly, fostering a welcoming atmosphere in the establishment.
  • Monitored inventory levels, assisting in stock management to reduce waste and optimize supply usage.
  • Maintained adherence to health regulations and company policies, contributing to a safe work environment.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Overnight Stocker

Walmart
06.2018 - 08.2021
  • Organized and stocked merchandise to maintain optimal shelf presentation and inventory levels.
  • Collaborated with team members to efficiently unload and distribute incoming shipments.
  • Implemented safety protocols ensuring compliance with company standards during overnight operations.
  • Trained new staff on stocking procedures and efficient use of equipment.

Education

High School Diploma -

PaCyber
Somerset

Skills

  • Regulatory compliance
  • Staff development
  • Quality control
  • Scheduling expertise
  • Positive attitude
  • Cash handling
  • Productivity monitoring
  • Problem-solving

Timeline

Shift Lead

Coen Markets
07.2024 - Current

Crew Member

McDonalds
03.2022 - 06.2024

Overnight Stocker

Walmart
06.2018 - 08.2021

High School Diploma -

PaCyber

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Abby Rugg