ABDULAZIZ ALHAZMI
State College
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Marketing Events Specialist
Saudi Telecom Company (STC)
01.2023 - 05.2024
- - Ensure organizational adherence to regulatory standards and policies.
- - Liaise with regulatory authorities and internal legal teams.
- - Support internal audits and compliance reviews.
Customer Complaint Specialist
TQL (Total Quality Logistics)
01.2021 - 08.2022
- - Handled and resolved high-volume customer complaints.
- - Documented case records and followed up with stakeholders.
Part-Time Events Operations
Eat Well Celebration & Feasts
05.2020 - 12.2020
- - Assisted in coordinating logistics for large-scale events.
- - Communicated with vendors and managed event setup.
Part-Time Sales Analyst
Four Facets
01.2019 - 12.2019
- - Conducted market analysis and supported sales optimization.
- - Collaborated with marketing team on campaign planning.
Education
Bachelor of Arts - Hospitality And Tourism Management
Pennsylvania State University
University Park, PA12-2025
Associate Degree - Management & Events Planning
Sinclair College
Dayton, Ohio01.2021
Skills
- Organizational Planning
- Leadership & Team Coordination
- Microsoft Office Suite
- Interpersonal Communication
- Networking
- Adobe Illustrator
- Guest relations
- Event preparation
Languages
Arabic: Native
English: Proficient
Affiliations
Member of Talent2030 – Saudi Talent Development Initiative
Timeline
Marketing Events Specialist
Saudi Telecom Company (STC)
01.2023 - 05.2024
Customer Complaint Specialist
TQL (Total Quality Logistics)
01.2021 - 08.2022
Part-Time Events Operations
Eat Well Celebration & Feasts
05.2020 - 12.2020
Part-Time Sales Analyst
Four Facets
01.2019 - 12.2019
Bachelor of Arts - Hospitality And Tourism Management
Pennsylvania State University
Associate Degree - Management & Events Planning
Sinclair College
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