Abigail Fanelli
Philadelphia
Summary
Enthusiastic sales associate with experience in retail and event coordination. Skilled in problem solving and conflict resolution, consistently achieving team goals and enhancing customer experiences through collaborative efforts.
Overview
4
4
years of professional experience
Work History
Bookseller
Starr Books
Douglassville
03.2025 - Current
- Guided customers in selecting books tailored to interests, enhancing personalized shopping experience.
- Organized and displayed merchandise to enhance visual appeal and accessibility.
- Coordinated with team members to develop engaging in-store events, driving customer engagement and foot traffic.
- Resolved customer inquiries and concerns with effective communication skills.
- Maintained cleanliness and orderliness of the shop environment daily.
- Shelved and organized books to create an inviting sales floor environment.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Provided customers with book recommendations, influencing purchase decisions and fostering customer loyalty.
Sales Associate
Nautica Retail
Pottstown
07.2024 - 03.2025
- Assisted customers in selecting apparel and accessories to enhance their shopping experience.
- Organized merchandise displays and ensured cleanliness to enhance store presentation.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided product knowledge to customers, addressing inquiries and concerns effectively.
- Collaborated with team members to meet daily sales goals and support store operations.
- Resolved customer complaints promptly to foster positive relationships with shoppers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Babysitter
Neighbors House
Barto
08.2022 - 06.2024
- Monitored children's safety and well-being to prevent accidents and falls.
- Monitored children's behavior to ensure safety and prevent accidents.
- Maintained constant vigilance while supervising multiple children at once.
- Responsibly watched children while parents were out.
- Assisted with homework and provided academic support.
- Organized and cleaned play areas and toys to create a welcoming environment.
- Communicated consistently with parents and children to build trust and rapport.
- Maintaining a positive attitude while being patient and understanding with the children.
Education
High School Diploma -
Boyertown Area Senior High
Boyertown, PA06-2025
Bachelor of Science - Biology
Temple University
Philadelphia, PA04-2026
Skills
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Conflict resolution
- Time management
- Project management
- Organizational growth
- Laboratory techniques
- Writing scientific papers
Timeline
Bookseller
Starr Books
03.2025 - Current
Sales Associate
Nautica Retail
07.2024 - 03.2025
Babysitter
Neighbors House
08.2022 - 06.2024
High School Diploma -
Boyertown Area Senior High
Bachelor of Science - Biology
Temple University