- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Abigail Shaner
Douglassville,PA
Summary
Dynamic server with a strong work ethic and a commitment to high-quality client service at Shannondell At Valley Forge. Expert in cash handling and guest engagement, I consistently enhanced customer satisfaction through personalized service and efficient teamwork, ensuring seamless dining experiences even during peak hours.
Overview
3
3
years of professional experience
Work History
Server/Host
Shannondell At Valley Forge
09.2022 - 10.2025
- Delivered exceptional customer service by promptly addressing guest needs and preferences.
- Collaborated with kitchen staff to ensure timely and accurate meal preparation and delivery.
- Managed multiple tables simultaneously, maintaining high standards of efficiency during peak hours.
- Trained new servers on menu items, service protocols, and effective communication techniques.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Daniel Boone High School
Birdsboro, PA06-2026
Skills
- Strong work ethic
- High-quality client service
- Cash handling
- Guest engagement
Interests
Timeline
Server/Host
Shannondell At Valley Forge
09.2022 - 10.2025
High School Diploma -
Daniel Boone High School