Abigail (Abbey) Birely
Carlisle
Summary
I am a dedicated direct support professional with strong experience in caring for individuals and those with disabilities. I am a very empathetic and caring person who values the connection between myself and my client. I am strongly committed to enhancing client well-being, creating a supportive and independence-focused environment that empowers individuals and their personalities. I am very flexible and adaptable to any situation and ready to help at a moment's notice.
Overview
6
6
years of professional experience
Work History
Community Participation Instructor/Direct Support Professional
CPARC
Carlisle, PA
04.2025 - Current
- Assisted individuals with daily living activities that encourage personal growth.
- Documented progress notes thoroughly to track client achievements, concerns, and changes in behaviors daily; including SEEN plans and consulting the client's ISPs
- Facilitated social outings and community integration activities, promoting inclusion and independence for clients.
- Participated in ongoing training opportunities in disability support services; including ODP, files, and CPR.
- Helped clients achieve personal and practical goals in the community and at program.
- Advocated for clients' rights and preferences in daily activities and encouraged daily choice.
Warehouse Packer and UNIT ID
Ross Distribution Center
Carlisle, PA
07.2024 - 04.2025
- Efficiently processed multiple shipments, ensuring timely and accurate delivery.
- Proficient in using barcode scanners and handheld devices to monitor stock and streamline operations.
- Organized inventory and maintained stock levels, reducing discrepancies, and improving order fulfillment accuracy.
- Prepared and packed orders for shipment, ensuring compliance with safety standards.
Brand Ambassador and Cashier
Forever 21
Orlando, FL
02.2023 - 03.2024
- Trained new employees in the fitting room, stock room and floor procedures.
- Promotion of new products and sales
- Suggested merchandise to fit customer styles and needs.
- Adaptability to frequent changes in merchandise placement and display.
- Achieving and exceeding sales goals.
Overnight Stocker and Receiver
Walmart
Carlisle, PA
11.2021 - 07.2022
- Maintained a high standard of customer service.
- Trained in apparel merchandise.
- Knowledgeable of all departments.
- Efficient stocking times
- High rate of productivity
- Adaptability to modern technologies
- Open communication with managers
Cashier/Sales Floor Associate
Goodwill Of Central Florida
Orlando, FL
10.2020 - 05.2021
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained knowledge of store merchandise and promotions to assist customers effectively.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
Education
Bachelors - Clinical Psychology
University of Central Florida
Orlando, FL05-2024
Associate of Arts - Dance
Valencia College
Orlando, FL05-2021
Skills
- Client-centered care
- Adaptability and flexibility
- Behavior intervention and redirection
- Client documentation
- Crisis management
- Team collaboration
- Empathy and personal connection
- Conflict resolution
- First aid and safety
- Transportation
Timeline
Community Participation Instructor/Direct Support Professional
CPARC
04.2025 - Current
Warehouse Packer and UNIT ID
Ross Distribution Center
07.2024 - 04.2025
Brand Ambassador and Cashier
Forever 21
02.2023 - 03.2024
Overnight Stocker and Receiver
Walmart
11.2021 - 07.2022
Cashier/Sales Floor Associate
Goodwill Of Central Florida
10.2020 - 05.2021
Bachelors - Clinical Psychology
University of Central Florida
Associate of Arts - Dance
Valencia College