Dynamic leader in supply chain management with a proven track record of driving operational excellence and achieving measurable financial outcomes. Expertise in directing large teams, optimizing processes, and ensuring compliance across procurement, logistics, and distribution. Focused on developing performance indicators and maintaining financial discipline to support organizational goals.
Overview
26
26
years of professional experience
Work History
Gerente Nacional Supply Chain
Avipac Inc.
03.2023 - Current
Directed supply chain activities, ensuring compliance with procurement, logistics, warehouse, last-mile distribution, quality, and fleet management.
Achieved positive financial outcomes in first year, generating substantial profits in second year while sustaining growth in third year.
Controlled budget deviations within 2% to maintain financial discipline.
Led team of over 60 personnel to achieve operational excellence through targeted initiatives.
Oversaw daily operations to enhance interdepartmental workflow efficiency.
Created performance indicators and generated reports to monitor and enhance operational results.
Analyzed operational data to identify trends and inform decision-making processes.
Coordinated resource allocation to align with operational demands and optimize performance.
Collaborated with cross-functional teams to align project goals and objectives.
Oversaw training programs, developing staff skills and competencies.
Enforced customer service standards and resolved customer problems to uphold quality service.
Gerente General de Pais
Carga Urgente Del Istmo
Panama, Panama
07.2016 - 12.2023
Directed administrative and operational activities for company in Panama.
Directed daily operations of logistics and transportation services.
Managed team performance and provided ongoing training for staff development.
Developed operational policies to enhance service efficiency and compliance.
Oversaw inventory management and ensured timely delivery of services.
Coordinated communication between departments to facilitate workflow integration.
Implemented safety protocols to maintain a secure working environment.
Analyzed market trends to inform strategic decision-making processes.
Fostered relationships with clients to ensure satisfaction and loyalty.
Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure seamless functionality.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Established and maintained effective communication with staff members to ensure efficient operations.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Structured HR consulting services to support clients during organizational developments and changes.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Forecasted customer demand to set prices or credit terms for goods or services.
Mitigated business risks by working closely with staff members and assessing performance.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Developed business plans aligning strategic decisions with long-term organizational objectives to drive growth.
Formed and sustained strategic relationships with clients.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Oversaw product development initiatives from concept through completion stages.
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Analyzed existing processes for effectiveness and developed new systems to enhance overall productivity levels.
Conducted regular meetings with senior management team to review progress against established objectives.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Developed service and sales strategies to improve retention and revenue.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Ensured compliance with local health department regulations regarding food safety standards.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Delivered exceptional client experiences by leading associates and managers through proactive engagement and support.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Guided management and supervisory staff to promote smooth operations.
Managed formulation, execution, oversight, control, and updates of budgets for expenses and sales.
Delivered monthly results measured by performance indicators while addressing deviations.
Provided corporate board with reports on local situation to inform operational and commercial strategies.
Achieved over 400% revenue growth through development of business activities in Panama and region.
Expanded corporate portfolio with differentiated product categories beyond traditional offerings.
Gerente General de Planta
Mantenequipos Suppliers & Logistics
05.2015 - 07.2016
Established first metalworking plant in Panama, contributing to local economic development within Colón Free Zone.
Organized commercial structure across business lines from metalworking production to equipment sales and fleet maintenance services.
Facilitated sales growth initiatives that resulted in revenue increases across multiple sectors.
Expanded product marketing into new customer segments, achieving substantial sales growth.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Defined commercial budgets for each business line and ensured strict adherence.
Streamlined commercial operations processes, enhancing overall efficiency and effectiveness.
Oversaw daily operations to ensure efficient supply chain management.
Managed post-sales processes from spare parts sales to equipment repairs at production facility.
Coordinated logistics and transportation for timely product delivery.
Facilitated communication between departments to enhance collaboration efforts.
Provided support to sales structures in Panama and Colombia, collaborating with a commercial partner.
Tracked monthly sales to generate reports for business development planning.
Analyzed market trends to inform purchasing decisions and strategies.
Implemented inventory control systems for accurate stock tracking.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Managed vendor relationships to maintain quality and reliability.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Guided management and supervisory staff to promote smooth operations.
Built and maintained loyal, long-term customer relationships through effective account management.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Gerente Comercial Regional
Yobel SCM S.A.
01.2013 - 05.2015
Defined commercial strategies and business plans for Caribbean and Central America region.
Prepared sales and expense budgets for CAR and CAM regions, tracking compliance with objectives.
Managed vendor relationships, ensuring quality and timely deliveries aligned with business objectives.
Collaborated with vendors to secure competitive pricing on goods or services purchased.
Oversaw contract negotiations to secure favorable terms and conditions.
Analyzed market trends to identify opportunities for cost savings.
Developed strategic procurement plans to optimize supply chain efficiency.
Implemented best practices for inventory management and logistics operations.
Coordinated cross-functional teams to align operational objectives, driving project success across departments.
Monitored corporate negotiations to support compliance with business objectives across six countries.
Provided training and mentorship to junior team members on best practices in commercial operations.
Generated quarterly, semi-annual, and annual reports, updating business plans to reflect market conditions and performance.
Gerente de Logistica y Comercial
Truckslogic Consulting S.A.
10.2009 - 01.2013
Managed logistics operations for transport projects across multiple regions, ensuring efficient execution.
Developed and managed logistics strategies to improve the efficiency of operations.
Coordinated supply chain activities to achieve timely deliveries and effective inventory management.
Directed modern logistics strategy using advanced technology and world-class quality standards.
Implemented tracking systems to monitor shipments and enhance visibility in logistics.
Analyzed logistical challenges and recommended solutions for continuous improvement efforts.
Collaborated with vendors and clients to optimize shipping processes and schedules.
Oversaw compliance with safety regulations and industry standards in logistics operations.
Trained team members on best practices for logistics management and safety protocols.
Developed strategies to improve transportation efficiency and reduce costs.
Supervised logistics operations, implementing continuous improvement processes based on best practices.
Generated new business opportunities, leading negotiations and growth projects.
Expanded client portfolio from three to 27 within four years, significantly enhancing revenue.
Increased operational truck fleet from 22 to 240 units, supporting business growth.
Transitioned company from small to medium-sized enterprise through strategic revenue growth initiatives.
Gerente de Procesos Almacenamiento
May´S ZL
01.2008 - 10.2009
Defined operational strategy for storage area by establishing metrics to maintain optimal inventory turnover.
Streamlined operational processes to enhance efficiency and reduce waste.
Implemented training programs for staff on best practices and safety standards.
Monitored workflow to identify bottlenecks and recommended process improvements.
Developed standard operating procedures for consistent task execution.
Analyzed process data to inform decision-making and strategic planning.
Led cross-functional teams in process improvement initiatives for enhanced productivity.
Coordinated with departments to minimize product loss and maximize order processing efficiency.
Jefe Nacional Centro de Distribucion e Inventarios
Varela Hermanos S.A.
06.2000 - 01.2008
Supervised receipt, storage, and distribution operations for local and imported products.
Managed inventory levels to guarantee product availability for uninterrupted production.
Coordinated distribution routes and validated delivery effectiveness.
Implemented GPS monitoring for fleet tracking, improving delivery times and minimizing overtime.
Coordinated daily schedules to enhance workflow efficiency and achieve production targets.
Trained staff on operational procedures and safety protocols at Varela Hermanos S.A.
Assisted in implementing quality control measures to maintain product standards.
Collaborated with teams to troubleshoot operational issues affecting efficiency.
Developed training materials for new employees on company policies and procedures.
Education
Licenciatura en Ingeniería Industrial -
ULAT
Panama
06-2012
Lic. Ingenieria Civil -
Universidad Tecnológica de Panamá
Panama
01-1996
Bachiller en Ciencias -
Colegio Jose Daniel Crespo
Panama
12-1995
Skills
Supply chain management
Supply chain strategies
Supply chain analytics
Demand forecasting
Inventory management
Inventory control
Budget management
Budget control
Performance metrics
KPI analysis
Operational policy development
Process improvement
Vendor management
Stakeholder management
Risk management
Sales strategy development
Sales management
Client management
CRM expertise
SAP CRM and Basis expertise
Information technology
Microsoft Office suite
QlikView analytics
Google Analytics tools
LAN management
VPN configuration
Linux operating system
Database management
Management tools
Strategic planning
Market analysis
Contract negotiation
Team leadership
Workforce management
Employee onboarding
Staff management
Task delegation
Schedule preparation
Shift scheduling
Resource allocation
Time optimization
Written communication
Oral communication
Clear communication
Communication skills
Team collaboration
Relationship building
Innovation management
Crisis management
Complex Problem-solving
Problem solving
Staff training
Documentation and reporting
Financial planning
Marketing
Advanced management
Senior leadership
Leadership skills
Team collaboration
Supply chain networking
Supply chain compliance
Competitor research
Client management
Sales management
References
Truckslogic Consulting S.A., Gerente de Logistica y Comercial, Othoniel Cardenas, ocardenas@elmec.net, (507) 60826414
Desired Salary
B/.5,500
Personal Information
DNI: 6-712-1847
Date of Birth: 04/15/77
Marital Status: Casado/a
Timeline
Gerente Nacional Supply Chain
Avipac Inc.
03.2023 - Current
Gerente General de Pais
Carga Urgente Del Istmo
07.2016 - 12.2023
Gerente General de Planta
Mantenequipos Suppliers & Logistics
05.2015 - 07.2016
Gerente Comercial Regional
Yobel SCM S.A.
01.2013 - 05.2015
Gerente de Logistica y Comercial
Truckslogic Consulting S.A.
10.2009 - 01.2013
Gerente de Procesos Almacenamiento
May´S ZL
01.2008 - 10.2009
Jefe Nacional Centro de Distribucion e Inventarios