Summary
Overview
Work History
Education
Skills
Languages
Software
Interests
Timeline
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Adam Jones

Creighton

Summary

Results-driven QA Analyst with a proven track record at Northeastern LLC, enhancing data accuracy through rigorous quality assurance measures. Skilled in data validation and collaboration, I successfully reduced data entry errors, improving report quality and operational efficiency. Committed to continuous improvement and fostering effective communication within teams.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2025
2025
years of professional experience

Work History

QA Analyst

Northeastern LLC
01.2024 - 01.2025
  • Reduced errors in data entry, instituting rigorous quality control checks.
  • Organized and prioritized proofreading, spell checking, document filing and data entry.
  • Supported administrative staff with accurate data entry, filing, and document management tasks.
  • Enhanced operational efficiency with thorough audits of data entry processes.
  • Expedited data entry processes by efficiently typing information into databases and spreadsheets.
  • Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
  • Managed high-volume data entry tasks, ensuring timely completion without sacrificing quality.
  • Improved the accuracy of data entry, reducing errors and enhancing report quality.
  • Reduced data entry errors with thorough quality assurance measures and regular audits.
  • Identified data entry discrepancies and applied adjustments in Microsoft Excel.

Store Manager

Tri-State Petroleum - Marathon
11.2013 - 12.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Data Entry Clerk

Northeastern LLC
10.2010 - 08.2013
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Assistant Store Manager

RadioShack
2008 - 2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

GED -

Highlands High School
Natrona Heights, PA
01-2002

Skills

  • Collaboration and communication
  • Quality assurance metrics
  • Continuous integration
  • Data validation
  • Data analysis
  • Quality improvement

Languages

English
Native or Bilingual

Software

Microsoft Office

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Video Gaming
  • I like looking at the stars and learning about constellations
  • Watching Movies and TV Shows
  • Strategy Games
  • I like trying new recipes and food trends
  • Road Trips
  • Music
  • Cooking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • Animal Care

Timeline

QA Analyst

Northeastern LLC
01.2024 - 01.2025

Store Manager

Tri-State Petroleum - Marathon
11.2013 - 12.2023

Data Entry Clerk

Northeastern LLC
10.2010 - 08.2013

Assistant Store Manager

RadioShack
2008 - 2012

GED -

Highlands High School

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Adam Jones