Adam Palaima
Bethlehem,PA
Summary
Distribution Manager with 20 years at Nexus Brands Group, excelling in inventory management and team leadership. Achieved significant improvements in order fulfillment accuracy and customer satisfaction through strategic logistics and cross-training initiatives. Proven ability to enhance operational efficiency while fostering a collaborative work environment. Strong problem-solving and performance evaluation skills.
Looking to share my knowledge and experiences within a growing and caring organization. Looking to also grow and learn with anything new that comes my way. Staying flexible yet consistent and always willing to try something new has gotten me to this point A strong team and supporting company community are essential for both personal and business growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Distribution Manager
Nexus Brands Group (Cherrybrook)
05.2005 - 12.2025
- Oversaw daily distribution operations, ensuring timely delivery of products to retailers and direct to customers. Mainly online retail direct to consumers.
- Implemented inventory management systems to optimize stock levels and reduce waste. Over the 20 years have I have been involved in at least 3 inventory control platforms, Compass, RMS, and the latest being NetSuite.
- Coordinated logistics strategies, improving transportation efficiency across multiple regions. Our distribution center was based in NJ but the main center is in AZ and the manufacturing centers are in CA and TX.
- Developed training programs for staff, enhancing team performance and operational knowledge. We had monthly training/refreshers covering lifting to pallet jack training to everyday safety practices.
- Led cross-functional teams to enhance collaboration between warehousing, customer service, and sales departments. Had weekly team meeting with all departments to keep all company goals on track.
- Streamlined order fulfillment procedures, resulting in increased accuracy and customer satisfaction rates. Using NetSuite and RF to streamline the picking, packing, and shipping. Within NetSuite we had a version created for our specific company needs.
- Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates. Brought any shipping issues directly to my outbound supervisor and usually had a resolution within 48 hours.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality. Worked closely with my Inventory/Inbound supervisor to insure all inbound barring errors will be received and put away within 24 hours. All items had to have barcodes if needed and rotated if required. First in first out.
- Established key performance indicators to monitor distribution effectiveness and drive continuous improvement initiatives. We used metrics from our system to monitor daily progress of the crew.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
- Optimized distribution processes by implementing efficient inventory management systems. NetSuite
- Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations. Marked out all fire extinguishers, electrical panels, forklift driving paths, and charging areas.
- Increased client retention by providing superior customer service. By Tuesday we had all weekend and Monday orders caught up and back to shipping within 24 hours from when the order was placed.
- Reduced order fulfillment time through the development of streamlined picking and packing procedures. Using the RF scanners to pick insured accuracy as well as a faster picking experience.
- Conducted regular performance reviews for distribution staff, providing constructive feedback and setting goals for improvement. I was responsible for yearly reviews of the entire distribution crew. We developed quarterly employee sit down updates with each crew members. This usually consisted of the crew member, both supervisors, and myself.
- Assisted in budget preparation, ensuring effective allocation of resources for optimal distribution performance. Kept tracking of spending on my company credit card, as well as tracking all expenses weather operational, employee appreciation, external vendors, or daily operating expenses.
- Improved delivery times with strategic route planning and reallocation of resources. While our company was attending dog shows, I was heavily involved in the transportation of products to the shows. Routes and parking were always very important before we left. This included to the show site, to the hotel, and dinner for the crew.
- Implemented cross-training initiatives for employees, increasing overall productivity and operational efficiency within the department. We had distribution crew help in customer service and the front office so they can fully understand all aspects of the business.
- Organized financial reporting, scheduling and inventory systems to enhance productivity. Added monthly expenses to a worksheet provided by finance to track expenses, scheduled the crew and al operations for the DC.
- Led a team of distribution staff, fostering a positive work environment and promoting professional growth. Understanding in the 20 years how important team spirit and respect is. I have overseen a crew of 20+ down to our most efficient crew we ever had. I attended a leadership training program to help insure my ability to understand different work styles and personality traits, which was a tremendous in building such a successful team.
- Introduced new technologies into warehouse operations, enhancing automation capabilities while reducing manual labor requirements. RF shipping was extremely valuable, everything had a barcode, pack a box and scan away until shipped.
Deli Clerk
ShopRite
01.2001 - 05.2003
- Prepared and sliced deli meats and cheeses to customer specifications.
- Ensured freshness and quality of products through regular inventory checks.
- Assisted customers in selecting products, providing knowledgeable recommendations.
- Managed product displays, optimizing visual appeal and accessibility for shoppers.
- Maintained cleanliness and organization of the deli area to comply with health standards.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Gas Station Car Wash Attendant
Shammy Shine Car Washes
04.2002 - 06.2003
- Operated car wash equipment to ensure optimal performance and customer satisfaction.
- Assisted customers with product selection and service options for enhanced experience.
- Maintained cleanliness of facilities, ensuring safety and compliance with health standards.
- Collaborated with team members to streamline workflows and improve service efficiency.
- Monitored inventory levels of cleaning supplies and materials for timely replenishment.
- Also pumped gas while not operating the car wash.
Education
High School Diploma -
Warren Hills High School
Washington07.2003
No Degree - Criminal Justice
Warren County Community College
Washington, NJSkills
- Warehouse management
- Inventory management
- Financial management and reporting
- Teamwork
- Problem-solving
- Time management
- Warehouse safety
- Team leadership
- Adaptability and flexibility
Accomplishments
- Supervised team of 9-15 staff members.
- Achieved a large boost in team morale through effectively helping with shortening the work day. We worked an 8-5 shift with an hour unpaid lunch. After meeting and listening to the team I came up with 7:30-4:00 1/2 hour lunch. Effectively had the crew out by 4 pm did not effect the business as UPS pick up was at 3:30. Met with the onwers and they agreed.
Certification
- Areial Platform Trainer Training
- Forklift and bendi Certified
Timeline
Distribution Manager
Nexus Brands Group (Cherrybrook)
05.2005 - 12.2025
Gas Station Car Wash Attendant
Shammy Shine Car Washes
04.2002 - 06.2003
Deli Clerk
ShopRite
01.2001 - 05.2003
High School Diploma -
Warren Hills High School
No Degree - Criminal Justice
Warren County Community College