Adam Saenz
Pittsburgh
Summary
Safety-conscious technician with a background in tower maintenance and customer support. Known for adherence to safety standards and regulatory compliance, ensuring operational efficiency and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
UFC Gym
Homestead, PA
05.2025 - Current
- Assist customers with inquiries, providing timely and accurate information.
- Resolves customer complaints efficiently, enhancing overall satisfaction.
- Processes membership registrations and renewals using internal systems.
- Educated clients on fitness programs and services offered at the facility.
Tower Hand/Broadcast
Full Wave Tower & Broadcast
San Francisco, CA
07.2023 - 11.2024
- Operated and maintained climbing safety equipment to ensure compliance with safety standards.
- Assisted in the installation and repair of broadcast antennas and transmission lines.
- Conducted routine inspections of tower structures to identify maintenance needs and hazards.
- Collaborated with team members to execute efficient workflows during site operations.
- Ensured regulatory compliance, adhering to strict safety protocols while working at heights on various tower structures.
Telecommunications Tower Technician
MasTec Network Solutions
Clackamas, OR
06.2022 - 06.2023
- Installed and maintained telecommunications equipment on various tower sites.
- Collaborated with team members to troubleshoot and resolve technical issues efficiently.
- Ensured accurate inventory management of tools and equipment used for installations.
- Played an essential role in network expansion projects by decommissioning obsolete tower sites and safely removing outdated infrastructure components.
- Optimized tower functionality through skilled antenna alignment, azimuth adjustments, and tilt changes.
Cell Tower Technician
TKK LLC
Boise, ID
02.2022 - 06.2022
- Replaced light bulbs and coaxial cables.
- Built and installed sites per customer specs and maintained a safe work environment daily
- Kept working areas clean, safe, and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
- Adhered to strict quality standards during all phases of cell tower projects to guarantee client satisfaction and maintain a positive company reputation within the industry.
Infantryman
U.S. Army Active Duty
Schofield Barracks, HI
06.2016 - 10.2020
- Operated and maintained various weapons systems, ensuring operational readiness and effectiveness during missions.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Collaborated with team members to develop tactical strategies, improving unit cohesion and mission success rates.
- Trained junior soldiers in combat techniques and safety protocols, fostering skill development and operational competence.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Education
Bachelor of Science - Associate Degree in Specialized Technology
Pittsburgh Institute of Aeronautics (PIA)
Pittsburgh, PA09-2026
No Degree - Tower Maintenance And Renewable Energy
Airstream Renewables Inc
Tehachapi, CA02-2022
Skills
- Active listening
- Teamwork and collaboration
- Problem-solving
Certification
Airframe and Powerplant (A&P) Certification - September 2026
OSHA-10 - January 2022
First Aid/CPR/AED - January 2022
Level 1 Crane Rigging - February 2022
Authorized Climber & Rescue - February 2022
Signal Person - February 2022
Timeline
Customer Service Representative
UFC Gym
05.2025 - Current
Tower Hand/Broadcast
Full Wave Tower & Broadcast
07.2023 - 11.2024
Telecommunications Tower Technician
MasTec Network Solutions
06.2022 - 06.2023
Cell Tower Technician
TKK LLC
02.2022 - 06.2022
Infantryman
U.S. Army Active Duty
06.2016 - 10.2020
Bachelor of Science - Associate Degree in Specialized Technology
Pittsburgh Institute of Aeronautics (PIA)
No Degree - Tower Maintenance And Renewable Energy
Airstream Renewables Inc