Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Addison Marazzi

Beaver Falls

Summary

Successfully works as part of team to reach personal and business goals. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with others. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Blackbird Market
Beaver
09.2024 - Current
  • Assisted customers with menu selections and recommendations.
  • Handled customer inquiries and resolved complaints efficiently.
  • Operated cash register and processed transactions accurately.
  • Maintained cleanliness of service area and dining space.
  • Collaborated with team members to ensure smooth operations.
  • Educated customers about seasonal flavors and promotions.
  • Monitored inventory levels and restocked supplies as needed.
  • Answered customer inquiries and provided accurate information regarding products and services.

Customer Service Representative

Bruster's Real Ice Cream
Bridgewater
07.2023 - Current
  • Assisted customers with menu selections and recommendations.
  • Handled customer inquiries and resolved complaints efficiently.
  • Operated cash register and processed transactions accurately.
  • Maintained cleanliness of service area and dining space.
  • Collaborated with team members to ensure smooth operations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed positive relationships with customers through friendly interactions.
  • Monitored inventory levels and restocked supplies as needed.

Education

High School Diploma -

Blackhawk High School
Beaver Falls, PA
05-2025

Skills

  • Effective oral and written communication
  • Organizational skills
  • Team collaboration
  • Leadership abilities
  • Proactive initiative
  • Accountability

Affiliations

  • High School Class Business Manager
  • Student Council Representative
  • National Honors Society Member and Public Relations Manager
  • Yearbook and Newsmagazine Editor
  • LEO Club
  • Special Olympics Volunteer
  • Youth Ambassador
  • Peer/Student Mentor
  • Varsity Cross Country, Volleyball, Track & Field

Accomplishments

  • Scholar Athlete Recognition
  • Lions Club Student of the Month
  • Silent Servant Award from the Peter Marsh Foundation
  • William Stitt Memorial Scholarship

Timeline

Customer Service Representative

Blackbird Market
09.2024 - Current

Customer Service Representative

Bruster's Real Ice Cream
07.2023 - Current

High School Diploma -

Blackhawk High School

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Addison Marazzi