Addison McGinnis
Termini Bros Bakery
Philadelphia
3
years of professional experience
Reliable and hardworking professional with 3 years of experience at Termini Bros Bakery as a key holder, along with experience in VIP event security. Strong background in customer service, retail sales, cash handling, and daily store operations. Experienced in leadership, problem-solving, and multitasking in fast-paced environments. Able to communicate effectively, work well with a team, handle customer concerns, and stay organized while managing multiple responsibilities. Committed to providing excellent customer service, maintaining a professional environment, and helping operations run smoothly.
Work History
Sales Associate/Key Holder
3 Years 4 Months- Support daily store operations, including opening and closing procedures.
- Provide courteous customer service and assist shoppers with product selection.
- Process transactions, handle cash, and operate POS system.
- Promote merchandise, support sales growth, and encourage upselling through customer engagement.
- Assist with training new team members and support daily team workflows.
- Restock merchandise, monitor inventory, and maintain store cleanliness and organization.
- Resolve customer concerns and support positive shopping experiences.
- Maintain professional, organized environment in fast-paced bakery setting.
VIP Event Associate
- Observed VIP areas to support safe, secure event conditions.
- Verified credentials and limited entry to authorized guests in restricted areas.
- Helped guests with questions, directions, and access to VIP sections.
- Worked with event staff to keep operations organized and efficient.
- Maintained professional conduct during busy, high-volume event shifts.
Education
High School Diploma
- Ranked 31st in graduating class
- Earned First Honors every quarter throughout all four years of high school
- Captain of the Neumann Goretti Saints Cheerleading Team
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Listening skills
Problem-solving
Exceptional customer service
Outgoing personality
Cash handling
Cash register operation
Stocking and receiving
Cash handling accuracy
Conflict resolution
Store opening and closing
Sales strategies
Timeline
VIP Event Associate
Barefoot Country Music Concert
06.2024 - 06.2024Read More
Sales Associate/Key Holder
Termini Bros Bakery
06.2023 - CurrentRead More
Neumann Goretti Catholic High School
High School Diploma
Read More