Adeena Foster
East Stroudsburg
Summary
Driven Retail Specialist, adept in merchandise displaying and customer service. Excelled in enhancing shopping experiences and achieving sales targets through expert product knowledge and engaging customer interactions. Demonstrated leadership by training new staff, showcasing strong communication and multitasking abilities. Managing daily store operations. Known for fostering team collaboration and adapting to evolving business needs to achieve consistent results. Expertise includes customer service, inventory management, and visual merchandising, paired with strong problem-solving skills and reliability.
Overview
4
4
years of professional experience
Work History
Retail Specialist
Nike
11.2021 - Current
- Participated in regular huddle sessions for knowledge on product, sales/promotions, and other retail skills.
- Built rapport with clientele through engaging conversations about their needs/preferences.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
- Collaborated with athletes to achieve monthly sales targets and maintain high performance standards.
- Ensured a clean, organized store environment to enhance the shopping experience.
- Assisted management with special projects such as inventory audits or promotional campaigns implementation when needed.
- Assisted with visual merchandising efforts, creating "eye-catching displays that attracted customers'' attention.
- Trained new athletes on store policies, procedures, and best practices for success in their roles.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store systems to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Performed opening and closing store procedures to effectively start or end the day.
Crew Member
McDonald’s
10.2020 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
High School Diploma -
Commonwealth Charter Academy
Harrisburg, PA01-2021
Skills
- Store operations
- Merchandise display
- Data tracking
- Troubleshooting Skills
- Customer service
- Sales/Marketing
- Reliable and responsible
- Friendly and helpful
- Multitasking Abilities
- Adaptable and flexible
- Excellent communication
- Team leadership
- Cash handling
- Store opening and closing
- Computer proficiency and Microsoft office
Timeline
Retail Specialist
Nike
11.2021 - Current
Crew Member
McDonald’s
10.2020 - 11.2021
High School Diploma -
Commonwealth Charter Academy
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