Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Adele Gulino

Philadelphia

Summary

Dynamic sales professional with a proven track record at Benjamin Lovell Shoes, achieving the highest personal sales figures within four months. Skilled in customer service and upselling strategies, I thrive on challenges and excel in team leadership, driving engagement and loyalty through exceptional communication and relationship-building. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

6
6
years of professional experience

Work History

Sales Associate

Benjamin Lovell Shoes
Philadelphia
10.2023 - Current
  • Company Overview: The company is known for having a demanding clientele and for its excellent customer service.
  • The job encompasses all aspects of sales, including working with customers, working with the store's internal inventory system, which includes Netsuite, Shopify, and Monday.com.
  • Had the highest personal numbers within the company after four months of starting.
  • Offered a full-time position at a bigger store after less than a year.
  • The company is known for having a demanding clientele and for its excellent customer service.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered store and merchandise questions and led customers to wanted items.

Marketing Director

Old Country Gardens
Wilmington
03.2023 - Current
  • Added a younger perspective to a legacy company.
  • Started a social media page for the company, and had an overall social media viewership increase of 835%, and an increase in followers by 193% within three months.
  • Created community programs and events with other local businesses.
  • Maintained an average of one thousand views on the social media page every month.
  • Boosted the company's overall internet presence and increased the number of accounts following the page after 90 days of launching the page.
  • Maintained up-to-date knowledge of industry trends and competitive landscape.

Game Show Host

ICTV
Ithaca
02.2019 - 12.2021
  • Company Overview: Legacy game show for a school program.
  • Hosted a legacy game show for a school program.
  • Worked with behind-the-scenes teams to make sure things went well on and off camera.
  • Worked with a constant rotation of guests for every show, and explained show rules on and off camera.
  • Worked under pressure to keep things going while live on air.
  • I hosted the show when it was selected to be one of three shows to go live to local stations.
  • Read ads and worked with producers on ads that aligned with the company we were reading for.
  • Legacy game show for the school program.
  • Used proper elocution and articulation to deliver news and features stories during broadcasts.
  • Collaborated with producers to ensure smooth running of events.
  • Greeted guests, answered questions and provided information about the show.
  • Managed time effectively by adhering to allotted time constraints.

Education

Bachelors - History

Ithaca College
Ithaca, New York
12.2023

Skills

  • Communication
  • Quick learner
  • Team player
  • Leadership
  • Eager to learn
  • Excited by a challenge
  • Customer service
  • Upselling strategies
  • Inventory management
  • Netsuite proficiency
  • Shopify experience
  • Social media marketing
  • Market research
  • Retail Sales Experience
  • Visual merchandising
  • Outgoing personality
  • Sales goals attainment
  • Analytical thinking
  • Problem-solving abilities
  • Sales strategies
  • Team leadership
  • Upselling and cross selling

Accomplishments

  • Recipient of Woman of the Year Award in Wilmington, DE at age 18 for work with different food banks and community gardens. Gave a presentation to also be an example of storytelling to young Girl Scouts.

References

References available upon request.

Timeline

Sales Associate

Benjamin Lovell Shoes
10.2023 - Current

Marketing Director

Old Country Gardens
03.2023 - Current

Game Show Host

ICTV
02.2019 - 12.2021

Bachelors - History

Ithaca College

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Adele Gulino