Adelyn Zelewicz
Eagles Mere
Summary
With a proven track record at Eagles Mere Inn, I have learned how to enhance guest experiences through exceptional service and meticulous attention to detail. Skilled in cash handling and conversation. Manager feedback included significantly boosting attendance and strong work ethic.
Overview
3
3
years of professional experience
Work History
Server
Eagles Mere Inn
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Implemented successful event planning initiatives that attracted large crowds and generated positive publicity.
- Implemented ongoing menu evaluations, adjusting offerings based on feedback from clients and industry trends.
Housekeeping Room Attendant
Eagles Mere Inn
06.2023 - 08.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Sanitized all room surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Server/Ice Cream Server
The Sweet Shop
07.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
No Degree - Undeclared
Pennsylvania State University
University Park, PA06-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement/Conversation skills
- Hospitality service expertise
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Housekeeping Room Attendant
Eagles Mere Inn
06.2023 - 08.2023
Server
Eagles Mere Inn
05.2023 - Current
Server/Ice Cream Server
The Sweet Shop
07.2021 - 08.2022
No Degree - Undeclared
Pennsylvania State University
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