Adilia Jones
Lebanon
Summary
Accomplished Retail Sales Manager offering over twenty years in boosting performance momentum and exceeding sales quotas. Positive team manager with record of high employee retention rates with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
21
21
years of professional experience
Work History
Retail Sales Manager
T-Mobile
04.2003 - Current
- Analyze sales trends to develop and implement changes as necessary
- Create incentives to engage employees and drive overall sales performance
- Perform one on one reviews to uncover and reward best practices from top performers and coach struggling sales performances
- Quick adoption to new company initiatives
- Audit paperwork, manage inventory and facilities related issues and implement merchandising initiatives
- Manage company communications and relay information from management communications to reps
- Train reps to ensure comprehension of promotional and systematic changes
- Schedule and Manage labor budget and requests for time off
- Host store level meetings and conference calls.
Education
High School Diploma -
Lebanon High School, Lebanon, PA
Lebanon, PA06.1988
Skills
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
- Management
- Decision-Making
- Customer Engagement
- Training and mentoring
- Inventory Management
Accomplishments
- Career Development Program Mentor
- Successful graduation of six candidates, including two promoted to Retail Assistant Manager
- Market Development Program Mentor
- Northeast Merchandise Ambassador
- Liaison between merchandising and retail to ensure merchandising is in compliance
- Point of contact to clarify any knowledge gaps related to northeast merchandising
- Greater Philly Emerging Leaders
- Ongoing training among a group of high performing leaders
- Acquire advanced knowledge from my peers and business partners to get to the next level.
- Worked on how to get our markets to perform at a higher level.
Personal Information
Title: Retail Sales Manager
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Manager
T-Mobile
04.2003 - Current
High School Diploma -
Lebanon High School, Lebanon, PA
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