Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Adrian Conrad

Saylorsburg

Summary

Dynamic operations leader with a proven track record at Geodis Logistics, excelling in team member development and customer service. Enhanced team efficiency through strategic goal setting and effective training initiatives. Recognized for improving safety standards and elevating customer satisfaction by resolving issues promptly and fostering a collaborative work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor in Training

Geodis Logistics
08.2022 - Current
  • Achieved operational excellence through consistent monitoring and evaluation of team performance.
  • Increased customer satisfaction with effective communication and timely resolution of issues.
  • Established clear expectations for team members, leading to increased accountability and better overall performance.
  • Improved safety standards by conducting thorough inspections and enforcing strict compliance with regulations.

Operations Team Lead

Geodis Logistics
01.2018 - Current
  • Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
  • Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
  • Maintained database systems to track and analyze operational data.
  • Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Customer Service Representative

Geodis Logistics
01.2016 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

Garden State Academy
Tranquility, NJ
06-1993

Skills

  • Team member development
  • Sector knowledge
  • Motivational strategies
  • Employee training
  • Experienced in software utilization
  • Collaborative team management
  • Customer service
  • Strategic goal setting
  • Collaborative decision-making
  • Administration and reporting
  • Task prioritization
  • Effective team collaboration

Accomplishments

    Bazooka Achieved 4th place for the first quarter on the productivity pyramid

Certification

CPR First Aid Certified

Languages

English
Full Professional

Timeline

Supervisor in Training

Geodis Logistics
08.2022 - Current

Operations Team Lead

Geodis Logistics
01.2018 - Current

Customer Service Representative

Geodis Logistics
01.2016 - Current

High School Diploma -

Garden State Academy

Similar Profiles

CREATE PROFILE
Adrian Conrad