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Dynamic and collaborative professional with a proven track record at Limpopo Lounge, enhancing customer satisfaction through exceptional service and guest relations management. Skilled in cash handling and leveraging Microsoft Office to streamline operations. Excelled in high-pressure environments, significantly improving guest experience through meticulous attention to detail and teamwork.

Assisted patrons by providing attentive beverage service and addressing needs promptly. Delivered friendly service in foodservice environments, receiving positive feedback from customers. Memorized drink orders accurately to fulfill requests efficiently. Supported high-end hospitality as a bottle server in nightlife settings. Offered knowledgeable recommendations on mixology and wine varietals to enhance guest experiences. Promoted drinks and food items effectively while maintaining rapport with clientele. Contributed to increased repeat business through consistent positive interactions. Provided several years of experience in delivering prompt service to customers. Recommended personalized menu options and managed closing duties effectively. Operated POS systems and adhered to food safety regulations. Maintained professionalism in fast-paced service environments. Took accurate orders systematically to ensure customer satisfaction and team success. Cleared and reset tables quickly, restocked supplies, and cleaned spills as needed.

Elevated customer satisfaction by providing outstanding service and crafting memorable dining experiences. Anticipated customer needs and efficiently handled complaints, resulting in swift issue resolution. Demonstrated resilience and positivity in high-stress environments, contributing to team success during peak hours.
Achieved improved team efficiency by effectively managing multiple priorities in high-pressure situations. Enhanced communication across teams to foster collaboration and achieve objectives. Identified key issues and implemented solutions to optimize processes and support team success.

Motivated and reliable hospitality professional with solid experience as a waiter, bartender, and restaurant administrator. Skilled at delivering excellent customer service, supporting team efficiency, and ensuring smooth restaurant operations. Known as a strong team player with a proactive attitude, adaptability, and attention to detail.

Adriana Houtz

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Counter Manager/Head Waitress

Babysitter

Hostess

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High School Diploma -

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Counter Manager/Head Waitress

Babysitter

Hostess

High School Diploma -

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