Adriana Miko
Philadelphia,PA
Summary
Behavioral health professional with comprehensive experience in mental health, substance use, human trafficking, and domestic violence services and specializing in patient care. Known for strong team collaboration and reliability under changing conditions. Proficient in crafting individualized care plans and conducting comprehensive patient evaluations to ensure optimal outcomes. Committed to fostering a compassionate and supportive environment that promotes recovery and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobile Behavioral Health Professional
Merakey
Philadelphia, PA
12.2025 - Current
- Conduct outreach and case management, providing support, guidance, and warm handoffs to community members.
- Build trust with individuals, mentor them in goal-setting, self-advocacy, and life skills.
- Coordinate care with internal and external providers, including courts and diversion programs.
- Assist with access to city resources such as housing, medical care, food, transportation, and employment.
- Participate in supervision, team meetings, and quality improvement initiatives.
- Maintain professionalism, model accountability, and use de-escalation and situational awareness strategies.
The Police Assisted Diversion (PAD) Mobile Case Manager
Merakey
Philadelphia, PA
03.2025 - 12.2025
- Use personal experiences to develop meaningful, nonjudgmental, and trusting relationships with consumers, acting as a mentor to help consumers actively create the lifestyle they desire through exploration, and discuss their goals.
- Outreach, engage, build relationships, and actively reach out to vulnerable consumers who have behavioral health needs, come in for services and/or are hesitant to engage in resources offered, while collaborating with fellow staff throughout the process.
- Always maintain situational awareness and use de-escalation/crisis intervention strategies to maintain a calm and welcoming environment, conducting individual interventions as needed.
- Establish professional relationships and maintain professionalism with peers, internal partners, external partners, City of Philadelphia personnel including, but not limited to Office of Public Safety, Philadelphia Police Department, and Philadelphia Fire Department partners.
- Assist individuals with accessing various city resources and services to improve the quality of their life.
- Ensure that all encounters with individuals are documented on the sign-in sheet, appropriate paperwork is completed in its entirety and entered into Avatar NX and case management tracker.
Victim Advocate
Salvation Army’s A New Day to Stop Human Trafficking
Philadelphia, PA
02.2022 - 03.2025
- Conducting initial screening and intake of all individuals referred to PAD program.
- Participating in managing a 24/7 hotline for response to victims of human trafficking and coordinating services needed for all potential victims.
- Providing trauma informed care and victim center approach to all operations.
- Building rapport and relationships with VICE and local Law Enforcement to ensure ongoing communication and victim centered policies.
- Keeping up to date case notes, ensuring client confidentiality, and conducting ongoing data collection and entry into Service Point for all cases.
- Managing a direct service caseload of 20-40 clients at any given point.
Domestic Violence Advocate
A Woman’s Place
Doylestown, PA
08.2021 - 12.2021
- Providing telephone and in-person crisis counseling.
- Goal planning with shelter residents so they can safely and happily transition out of the shelter.
- Giving information about PFA’s in the Buck’s County area.
- Maintaining respect and confidentiality of all clients utilizing services.
Education
Master's - Social Work
Widener University
Chester, PA12.2026
Bachelor of Science - Criminal Justice
Pennsylvania State University
Abington, PA08.2021
Skills
- Relapse prevention
- Teamwork and collaboration
- Motivational interviewing
- Multicultural competence
- Effective communication
- Trauma-informed care
Certification
- Pennsylvania Coalition Against Domestic Violence Counselor Training
- CPR and First Aid Certification
- Narcan Training
- Death Notification Certification
- Mandated Reporter Training
- Human Trafficking 101 Training
- ASAM Criteria Skill Building Training
- Caseworker Safety and Awareness Training
- EPIC Training: Integrating a Motivational Interviewing (MI) Framework
Timeline
Mobile Behavioral Health Professional
Merakey
12.2025 - Current
The Police Assisted Diversion (PAD) Mobile Case Manager
Merakey
03.2025 - 12.2025
Victim Advocate
Salvation Army’s A New Day to Stop Human Trafficking
02.2022 - 03.2025
Domestic Violence Advocate
A Woman’s Place
08.2021 - 12.2021
Bachelor of Science - Criminal Justice
Pennsylvania State University
Master's - Social Work
Widener University