ADRIANA VICARI-BAKER
Pittsburgh
Summary
Motivated and hardworking college student with strong experience in customer service and hospitality. Excels in leadership roles, communication, and fast-paced environments. Currently pursuing a degree in Real Estate and Marketing.
Overview
3
3
years of professional experience
Work History
Paralegal Intern
The Hadi Law Firm
01.2025 - Current
- Conferred with clients and other involved parties to gather and track case information.
- Assisted lawyers with materials preparation for internal and external training events.
- Facilitated communication in client pre-trial meetings to enhance courtroom strategies.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Provided reliable assistance during discovery processes through diligent review of documents, identification of key issues, and summarization of findings for attorney review.
Server/Bartender
Centre Hills Country Club
07.2024 - 01.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Sewickley Heights Golf Club - Professional Shop
03.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
To-Go / Hostest
Texas Roadhouse Restaurant
03.2023 - 02.2024
- Managed takeout orders, ensure accuracy timely service
- Greeted and seated guests, managed waitlist efficiently
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Hostess
Panera Bread
09.2022 - 03.2023
- Greeted customers and provided friendly, help service
- Assisted with dining room organization and order
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor's Degree - Real Estate and Marketing
Penn State University
State College, PA01.2025
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Sewickley Heights Golf Club
Sewickley Heights, PA07.2024
Skills
- Customer Service & Communication
- Bartending & Serving
- Leadership & Teamwork
- Social Media & Computer Skills
- Team collaboration
- Client communication
- Customer satisfaction measurement
- Professional telephone demeanor
- Product knowledge
Timeline
Paralegal Intern
The Hadi Law Firm
01.2025 - Current
Server/Bartender
Centre Hills Country Club
07.2024 - 01.2025
Server
Sewickley Heights Golf Club - Professional Shop
03.2024 - 06.2024
To-Go / Hostest
Texas Roadhouse Restaurant
03.2023 - 02.2024
Hostess
Panera Bread
09.2022 - 03.2023
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Sewickley Heights Golf Club
Bachelor's Degree - Real Estate and Marketing
Penn State University
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