Adrianna Calderon

• Organized and participated in community outreach events, town hall meetings, and public forums to address concerns and promote positive dialogue between the organization and the community.
• Established and maintained strong relationships with local government authorities, community leaders, and other key stakeholders to facilitate effective communication and collaboration.
• Monitored media coverage and social media channels to track public perception and sentiment, and proactively address any issues or concerns as needed.
• Curated and distributed annual community newsletters to convey important news and events to local families and leaders.
• Connected individuals with available and relevant resources.
• Acted as main point of contact between management and external community.
• Coordinated, scheduled, and followed up on the County Executive's 25 annual municipal meetings.
• Assisted coworkers and staff members with special tasks on daily basis.

(ALL DUTIES IN ADDITION TO THOSE LISTED UNDER PUBLIC INFORMATION)

• Pitched stories to media organizations to promote company interests.
• Managed routine and crisis communications with media and members of public.
• Wrote press releases, talking points and responses to requests for information.
• Managed the Lehigh County webpage and social media accounts applying communication strategies and branding to maintain consistent voice and presence.
• Set up interviews with staff members to field media requests.
• Wrote press releases for routine use and crisis management.
• Used Microsoft Word to create and distribute press releases to media outlets.
• Reported on press coverage recaps to determine areas for improvement.
• Forged strong media relationships to further public relations goals.
• Wrote proclamations for local businesses and community stakeholders on behalf of the Lehigh County Executive.
• Managed administrative logistics of events planning, event booking, and event promotions.

• Oversaw all aspects of guest interactions, including handling complaints, resolving conflicts, and ensuring positive interactions
• Collaborated with various departments to coordinate special events and promotions, driving increased revenue and guest engagement
• Led a team of 30+ staff members, overseeing all aspects of food service operations including ordering, inventory management, and scheduling
• Ensured compliance with health and safety regulations, leading to consistent passing scores on health department inspections