Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Registration associate
Hershey Medical center
Hershey
06.2025 - Current
Collected and verified patient information, enhancing accuracy of medical records.
Conducted outbound calls to confirm appointments, ensuring patient attendance and optimizing scheduling.
Clarified policies and procedures, improving team understanding and compliance.
Processed payments and handled billing questions.
Server
Longhorn Steakhouse
Exton
03.2025 - 06.2025
Delivered exceptional customer service in a fast-paced dining environment.
Managed food and beverage orders accurately and efficiently.
Resolved guest complaints promptly to ensure satisfaction.
Handled cash transactions and processed payments swiftly.
Barista
Penn Medicine
Chester County
01.2024 - 04.2025
Crafted high-quality beverages following established recipes and standards to ensure customer satisfaction.
Interacted with customers to deliver exceptional service and resolve inquiries, enhancing their experience.
Assisted in training new baristas on beverage preparation and customer service protocols.
Oversaw inventory levels and restocked supplies to ensure uninterrupted operations.
Sales associate
Under Armour
Hershey
05.2022 - 08.2023
Processed sales transactions accurately using point-of-sale systems.
Assisted customers in locating products and fulfilled requests to enhance shopping experience.
Maintained up-to-date knowledge of promotions and product details to support informed customer decisions.
Organized merchandise displays to improve customer engagement and streamline product accessibility.