Adrien Flores
Allentown
Summary
Knowledgeable Team Leader. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
8
8
years of professional experience
Work History
Car Salesperson
Brown Daub Hyundai
10.2024 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
Team Leader
Walmart
09.2021 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Merchandiser
PepsiCo
03.2020 - 09.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
- Proposed new ideas and concepts to enhance merchandise displays.
Store Project Coordinator
Walmart
09.2017 - 03.2020
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
Education
No Degree - Real Estate
Greater Lehigh Valley Real Estate
Bethlehem, PA04-2023
High School Diploma -
William Allen High School
Allentown, PA06-2015
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Project coordination
- Time management
- Detail-oriented
- Problem-solving
- Documentation management
- Attention to detail
- Workload management
- Task delegation
- Quality assurance
- Data collection
Languages
Spanish
Limited Working
Timeline
Car Salesperson
Brown Daub Hyundai
10.2024 - Current
Team Leader
Walmart
09.2021 - 10.2024
Merchandiser
PepsiCo
03.2020 - 09.2021
Store Project Coordinator
Walmart
09.2017 - 03.2020
No Degree - Real Estate
Greater Lehigh Valley Real Estate
High School Diploma -
William Allen High School
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