Aeriana Sparks
Acton
Summary
Detail-oriented professional with strong organization and multitasking skills in fast-paced environments. Committed to delivering exceptional customer satisfaction and streamlining workflows to enhance service efficiency.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Expo Runner, Hostess, Line-Cook, Dishwasher
3 North Bar & Grill
8369 MT-3, Acton, MT 59002
09.2023 - Current
- Coordinated timely food delivery between kitchen and dining areas, ensuring efficiency during peak hours.
- Managed inventory levels of supplies to minimize shortages and maintain operational flow.
- Assisted in training new staff on proper food handling and service protocols.
- Monitored cleanliness and organization of workstations to uphold health and safety standards.
- Collaborated with kitchen staff to streamline order processing and reduce wait times for customers.
- Developed strategies for improving workflow efficiency, resulting in quicker service times.
- Served food at proper temperature to meet safety standards.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.
- Delivered food orders from kitchen to customers' tables.
Cashier, Manager, Ice Cream Scooper
Planet Ice Cream
2648 Santa Fe Dr Ste 9, Pueblo, CO 81006
02.2025 - 11.2025
- Supervised daily cash register operations, ensuring accurate transactions and customer satisfaction.
- Trained and mentored new cashiers, enhancing team performance and service quality.
- Implemented inventory management practices to maintain optimal stock levels.
- Developed scheduling strategies to optimize staff coverage during peak hours.
- Resolved customer complaints efficiently, fostering positive shopping experiences.
- Enhanced checkout process efficiency by streamlining workflows and reducing wait times.
- Quickly and accurately counted drawers at start and end of each shift.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Built positive relationships with customers to increase repeat business.
Education
High School Diploma -
Broadview Schools
Broadview, MT05.2026
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Server assistance
- Food and beverage background
- Guest relations expertise
- Foodservice support
- Teamwork
- Teamwork and collaboration
- Team player
- Problem-solving
- Time management
- Multitasking
- Adaptable and flexible
- Reliability
- Excellent communication
- Clear communication
- Customer satisfaction
- Team leadership
- Active listening
- Effective communication
Timeline
Cashier, Manager, Ice Cream Scooper
Planet Ice Cream
02.2025 - 11.2025
Expo Runner, Hostess, Line-Cook, Dishwasher
3 North Bar & Grill
09.2023 - Current
High School Diploma -
Broadview Schools