Afton Hetrick
York
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2021 - Current
- Creates environment to empower partners in multiple locations with the knowledge and skills to deliver the Coffee House Experience
- Developed shift supervisors in multiple locations to supply district talent by working shoulder to shoulder to build capability and create an inclusive culture of excellence
- Collaborated with store manager to support the development of multiple assistant store managers in successfully delivering the Starbucks Coffee House Experience
- Understands barriers for growth to ensure partners are focused on top priorities by establishing new day-part routines and task allocation for operating 24 hours
- Act as liaison for collaboration between store managers and direct reports for multiple locations to create a culture where teams thrive and have a collective commitment
- Ensure deployment systems and processes are in place to support teams in working together to consistently to align with company priorities
- Acted as Point of Contact for multiple locations by dedicating time to prioritize the right work and achieve established goals relevant to store business needs
- Ensure the right partners are in the right places at the right times through collaboration with district peers to balance staffing needs within store
Education
High School Diploma -
Central York High School
York, PA05-2019
Skills
- Leadership and Initiative
- Training and Development
- Results Driven
- Problem Solving
- Adaptable and flexible
- Collaboration and Communication
Accomplishments
- Advanced Development Program- Shift Supervisor October 2025
- Coffee Master Program July 2024
Partner of the Quarter
2024 Q2
2021 Q4- First quarter as a starbucks partner
Timeline
Shift Supervisor
Starbucks
09.2021 - Current
High School Diploma -
Central York High School