Agnesa Nuredini
Trappe
Summary
Professional sales expert prepared for challenges of dynamic sales environment. Brings valuable experience in client acquisition and retention, consistently achieving impactful sales outcomes. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands, while excelling in persuasive communication and strategic planning.
Overview
8
8
years of professional experience
Work History
Outside Sales Representative
Queen Appliance Wholesale
10.2024 - 03.2025
- Increased sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Assist customers in the appliance product selection process
- Facilitate the sale from the quoting process through delivery and post-sale follow-up
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Customer experience specialist
GM Financial
08.2021 - 05.2022
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Confirm that dealers have sent out all the required information needed to close an account at the end of the term
- Confirm there are no deficiencies in the payments
- Work with accounting to solve any money deficiencies
- Reach out to dealers to solve any deficiencies
- Ensure that all files are labeled correctly and sent to the right place
Sales Representative
Ashley Homestore
09.2020 - 07.2021
- Establish relationships with customers and provide them with the best insights or furniture, warranty, and delivery option to fit their needs
- Work with your colleagues to drive traffic into the store and boost sales
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Stay up to date with the latest trends in the furniture world
- Complete weekly coaching programs that help you develop your sales skills and your knowledge of the wireless industry
- Develop a network of clients that come to you for any furniture needs for themselves or their friends and family
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
The Mobile Shop
02.2019 - 09.2020
- Establish relationships with customers and provide them with the best insights or phones, plans, accessories, and device protection plans that fit their needs
- Work with your colleagues to drive traffic into the store and boost sales
- Stay up to date with the latest trends in the telecommunications world
- Complete weekly coaching programs that help you develop your sales skills and your knowledge of the wireless industry
- Develop a network of clients that come to you for any upgrades for themselves or their friends and family
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
Customer Service Representative
Real Canadian Superstore
10.2016 - 02.2019
- Listen to customers’ questions and concerns, and provide answers or responses
- Provide information about products and services
- Take orders, calculate charges, and process billing or payments
- Review or make changes to customer accounts
- Handle returns or complaints
Education
BBA - Business
Trent University
Whitby, ON12.2023
High School Diploma -
Courtice Secondary School
Courtice, ON06.2016
Skills
- Sales strategy
- Account management
- Lead generation
- Customer relationship management
- Negotiation techniques
- Product demonstrations
- Networking skills
- Customer Service-oriented
- Upselling techniques
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
French
Limited Working
Timeline
Outside Sales Representative
Queen Appliance Wholesale
10.2024 - 03.2025
Customer experience specialist
GM Financial
08.2021 - 05.2022
Sales Representative
Ashley Homestore
09.2020 - 07.2021
Sales Representative
The Mobile Shop
02.2019 - 09.2020
Customer Service Representative
Real Canadian Superstore
10.2016 - 02.2019
BBA - Business
Trent University
High School Diploma -
Courtice Secondary School
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