Ahmad Turay
3712 Taylor Ave, Drexel Hill
Summary
Dynamic professional with a proven track record at Jersey Mike's Subs, excelling in team leadership and employee training. Skilled in inventory management and customer service, I effectively enhanced operational efficiency. My technical support expertise and problem-solving abilities ensure seamless service delivery, making me a valuable asset in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Jersey Mike's Subs
Phoenixville
04.2024 - Current
- Supervised daily operations and ensured team adherence to service standards.
- Trained new employees on food safety and customer service procedures.
- Managed inventory levels and coordinated supply orders for efficient operations.
Loader and Unloader
UPS
West Chester
08.2023 - 04.2024
- Scan the individual package for the right destination.
- Pack all packages neatly into the trucks.
- Sort all bad packages into the correct order, to be delivered to the right destination.
IT Technician
Self Employed Services
Kissy
02.2018 - 12.2022
- Diagnosed hardware issues in various computer systems and devices.
- Installed and configured software applications for client use.
- Provided technical support via phone, email, and in-person consultations.
Education
Emergency Medical Technician - Emergency Medicine
Delaware County Community College
Media, PA05-2025
IT Support - Information Technology
Coursera
San Francisco, CA03-2022
IT A+, N+.
ICT Academy
Freetown, SL04-2017
Skills
- Emergency medical response
- Technical support
- Network troubleshooting
- Patient assessment
- Customer service
- Inventory management
- Team building
- Employee training
- Problem solving
Affiliations
- I love sport especially soccer, now football because it is interesting.
- Exercising daily is my obsession.
Languages
English
Professional
French
Limited
krio
Native/ Bilingual
Accomplishments
- I was acknowledge as the best community champion during Ebola outbreak
- Help taught kids and community members fundamentals on computers.
- Name as the best employee for three month to train new employee at Jersey Mike's Subs.
Certification
- A+
- N+
- IT Support Fundamentals
- The Bits and Bytes of Networking
- Operating System and you: Becoming a power user
- EMT
- Hazmat License
References
References available upon request.
Timeline
Shift Leader
Jersey Mike's Subs
04.2024 - Current
Loader and Unloader
UPS
08.2023 - 04.2024
IT Technician
Self Employed Services
02.2018 - 12.2022
Emergency Medical Technician - Emergency Medicine
Delaware County Community College
IT Support - Information Technology
Coursera
IT A+, N+.
ICT Academy
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