AHMED ELHAMMALI
Philadelphia
Summary
Talented, compassionate, bilingual Medical Assistant with 4+ years of experience in healthcare. Demonstrated expertise in patient care, medical support, clinical tasks, customer service, and administrative support. Dedicated to advancing healthcare and focusing on patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
COMMUNITY VOLUNTEERS IN MEDICINE
West Chester
01.2024 - 01.2025
- Collected medical history, medication details, symptoms, and allergies for 15 to 20 patients daily.
- Directed patients to exam rooms, addressed inquiries, and facilitated preparation for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and processed specimens during routine checks and diagnostic testing to support accurate diagnoses.
- Managed medical records through efficient filing, organizing, and scanning of documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
General Doctor
Gharyan General Hospital
Libyan Gharyan
01.2022 - 12.2022
- Discussed medical histories and current complaints with patients to develop comprehensive care strategies.
- Evaluated patient histories and current symptoms to identify treatment needs.
- Monitored patients' conditions and progress to adjust treatment plans accordingly.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
Assistant Hotel Manager
GHM PROPERTIES LLC
Horsham
10.2023 - Current
- Managed daily functions of a 110-130 room hotel with a team of 15 employees.
- Resolved guest complaints and provided complimentary services, contributing to high guest satisfaction.
- Provided exceptional service and assistance to guests upon check-in.
- Assisted guests with gathering reservation details and addressing requests at the front desk.
- Hired and trained new employees on best methods for serving clients, enhancing service quality.
- Monitored and evaluated personnel performance to ensure compliance with service standards.
- Booked large groups for weddings, seminars, conferences, and other events, providing the best available room rates.
- Implemented successful strategies to increase customer satisfaction.
Front Desk Receptionist
GHM PROPERTIES LLC
Horsham
06.2023 - 10.2023
- Greeted guests at front desk, fostering a welcoming atmosphere while efficiently managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Resolved customer issues promptly and escalated to supervisor for complex problems, ensuring timely support.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Processed room deposits and payments at front desk, ensuring accuracy and security in financial transactions.
Education
Bachelor Of Medicine And Bachelor Of Surgery - Medical
Gharyan Faculty Of Medicine
Gharyan, Libya05.2023
Skills
- Hospitality Service
- Event management
- Event coordination
- Property management systems
- Client-centered service
- Payment processing
- Inventory management
- Sanitation practices
- Facility maintenance
- Operational reporting
- Business Administration
- Office Management
- Time Management
- Emergency response planning
- EHR management
- Data entry
- Reliable team player
- Conflict Management
- Maintaining confidentiality
- Customer-oriented approach
- Professional ethics
- Stock management
- Facility maintenance
Certification
• Certified Clinical Medical Assistant (CCMA), 02/2023
• BLS, 01/2023
• BLS, 01/2023
Languages
- Arabic, Native or Bilingual
- English, Professional Working
Timeline
Medical Assistant
COMMUNITY VOLUNTEERS IN MEDICINE
01.2024 - 01.2025
Assistant Hotel Manager
GHM PROPERTIES LLC
10.2023 - Current
Front Desk Receptionist
GHM PROPERTIES LLC
06.2023 - 10.2023
General Doctor
Gharyan General Hospital
01.2022 - 12.2022
Bachelor Of Medicine And Bachelor Of Surgery - Medical
Gharyan Faculty Of Medicine