Aidan Renn
Gilbertsville
Summary
Dedicated professional with strong customer relationship management skills. Experienced in digital marketing and data analysis, seeking to enhance client engagement and loyalty through effective strategies.
Overview
7
7
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
Collegeville
07.2023 - Current
- Satisfied customers with fast, friendly, and knowledgeable support.
- Maintained customer loyalty by addressing issues immediately, looping in management for advanced issues.
- Trained new staff on restaurant procedures and service standards.
Bartender
Red Lobster
Pottstown
04.2021 - 05.2022
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Provided excellent customer service to enhance guest experience.
Receptionist/Retail Sales Associate
LA Fitness
Pottstown
09.2018 - 11.2019
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Bachelor of Science - Marketing
West Chester University of Pennsylvania
West Chester, PA05-2025
Skills
- Digital marketing and social media strategy
- Content creation and email marketing
- Marketing automation and CRM platforms
- Data analysis and Google Analytics
- Excel and Google Sheets proficiency
- Market research and project management
- Customer relationship management
Timeline
Server
Firebirds Wood Fired Grill
07.2023 - Current
Bartender
Red Lobster
04.2021 - 05.2022
Receptionist/Retail Sales Associate
LA Fitness
09.2018 - 11.2019
Bachelor of Science - Marketing
West Chester University of Pennsylvania