Dynamic professional with a strong work ethic, and maintaining cleanliness in fast-paced environments. Committed to enhancing guest experiences through effective communication and relationship building.
Overview
2
2
years of professional experience
Work History
Food Runner
Colonial Country Club
Harrisburg, PA
10.2023 - Current
Collaborated with kitchen staff to streamline order delivery process, enhancing operational efficiency.
Monitored inventory levels of supplies, communicating needs to management for timely replenishment.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Host
Colonial Country Club
Harriburg, PA
10.2023 - Current
Greeted guests warmly, ensuring a positive first impression of the club.
Monitored dining area cleanliness
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.