Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aisha Wilcox

Penn Valley,Pa

Summary

Dedicated Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.

Overview

14
14
years of professional experience

Work History

Medical Social Worker- PRN

Jefferson Hospital
03.2019 - Current
  • Assess the patient's psychological situation in order to make recommendations to medical personnel, and provide direct services that ensure the patient's best use of health care services including safe and timely discharges
  • Coordinate Care for all patients on medical floor 4East
  • Facilitate client access to home healthcare agencies, educational programs, and social services
  • Make contact with and acts as a liaison for funding and other governmental agencies, support organizations, and foundations
  • Complete Letters of medical necessity, disability paperwork, aids in advanced directive planning
  • Initiate referrals to home care agencies, nursing facilities hospice, respite care.
  • Preserved and prepared reports and treatment records.
  • Organized clinical documentation, treatment plans, and referrals.
  • Strengthened relationships between the hospital and community partners by serving as a liaison on joint initiatives to improve patient care.
  • Worked with medical teams, patients and families to implement effective treatment plans.

Social Worker

Seasons LTSR- FMA
02.2022 - 06.2023
  • Complete required bio psychosocial assessments, liaison with mental health court, complete recovery plans for each resident
  • Complete required involuntary court commitment and follow up with court social workers, lawyers etc
  • Liaison with community hospitals and other social service agencies
  • Supervise MH tech staff, coordinate scheduling for Direct Support Staff
  • Ensure timely completion of assessments and IPPs/ISPs
  • Work with the Program Directors, oversee the service planning, treatment and the implementation of services provided to the residents on campus and in the community settings
  • Ensure all documentation related to service delivery, including all periodic reports, compliant to all applicable regulations and requirements
  • Knowledge of all state and federal regulations pertaining to programs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.

Emergency Dept. Behavioral Health Crisis Clinician Pier-Diem

Mainline Health
06.2019 - 08.2022
  • Contribute to a positive working environment through collaborative teamwork with colleagues, supervisors, and external referral sources
  • Responsible for exemplary cross continuum behavioral health care coordination, inclusive of psychiatric assessments, referrals, interventions, psychosocial resources and discharge planning for behavioral health patients throughout Main Line Health's four acute care hospitals and emergency departments
  • Collaborate as a team working with physicians and hospital staff, peers, community colleagues, and others to orchestrate care across the behavioral health care continuum, to identify opportunities to continually improve patient care and services, to improve population health, and to achieve collaborative practices that exemplify Main Line Health System's commitment to patient centered care and community engagement.
  • Improved client engagement by utilizing strengths-based approaches in therapy sessions.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Developed rapport with diverse client populations by demonstrating empathy, active listening, and cultural sensitivity during crisis consultations.
  • Conducted trainings for staff members on best practices in crisis management, improving overall team cohesion and preparedness.

D&A Therapist

Horizon House
03.2018 - 09.2021
  • Provide substance abuse recovery support, education, counseling and guidance to participants with chronic homelessness and substance abuse
  • Develop and reinforce mechanisms and resources to facilitate a substance free lifestyle
  • Provide a pleasant environment, in compliance with Agency policies, procedures and applicable regulations
  • (CBH and Magellan)
  • Assist staff with the development of strategies for intervening with Participants with co-occurring disorders including tx plan updates
  • Provide direct clinical services including individual supportive therapy and psychotherapy to participants individually and in groups
  • Conduct comprehensive assessments of psychiatric history, mental status, and diagnosis, physical health; use of drugs or alcohol, education and employment, social development and functioning; activities of daily living
  • Responsible for compliance on all governmental housing regulations and issues such as HUD, RDA State, Local and Federal
  • Assist with developing, implementing and monitoring of program policies, procedures and operations
  • Conduct initial assessments to collect participant information in order to develop comprehensive histories
  • Serve as liaison between participants, landlords and support staff
  • Participate in planning sessions and committees both within the Homeless Services Division.
  • Developed and maintained relationships with referral sources to support continuity of care.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Trained in techniques such as hypnosis, stress reduction therapy and play therapy to improve outcomes.
  • Coordinated workshops using holistic approaches such as feng shui, reiki and meditation.

Family Therapist

The Geo Group
11.2017 - 11.2018
  • Perform Initial and on-going assessments of Inmates condition and establish goals and plan of care which is appropriate to problems identified and involve the Inmate/family according to their capabilities and desires
  • Facilitate the Pa Dept
  • Of Corrections, Bucks Co , and PPS Family Services Program including weekly family nights and parenting groups
  • Experience and trained in all Family Service curriculums
  • Complete documentation to comply with department and regulatory standards
  • Participate in departmental initiatives for operational improvement, including committees and educational offerings.
  • Performed individual and group psychotherapy and conducted teletherapy sessions to help clients pinpoint emotions underlying personal and relational conflicts.
  • Facilitated on-going assessment of patient and family needs and implementation of interdisciplinary team care plan.
  • Enhanced clients'' coping skills through cognitive-behavioral therapy interventions.

Psych Social Worker

Mercy Fitzgerald Hospital
04.2014 - 10.2018
  • Support the patient Psych Acute Unit, Department of Nursing and Medical Unit in efforts to provide high quality cost-effective patient care
  • Educate, prepare and empower the patient, family, and/or significant others for the patient’s return to the community or transfer to another treatment facility
  • Complete progress notes and documentation related to the program
  • Provide therapeutic intervention to patients and their families
  • Participate in the admission, discharge and treatment planning process of the patients in collaboration with the other disciplines including referrals to SNF, Rehab , medical facility to facility transfer , Case Manager referral to FACT, ACT , NHS, referral for partial programs and D&A IOP
  • Home Care Referrals, Senior Day Programs through COSA , COSA referrals and Prepare and process all legal documents for involuntary commitments and video hearings of Mental Health Court
  • Always demonstrate the ability to organize my work and manage effectively by completing assignments in the allotted time including Psychosocial Assessments completed within 24hrs and submitting clinical needed for con-current reviews
  • Assist with staffing needs by willingly accepting reassignment to other patient care areas including Crisis, Emergency and Medical Unit.
  • Contributed to policy development efforts within the organization or broader community context, advocating for systemic change that would benefit clients'' needs more effectively over time.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Participated in interdisciplinary team meetings to coordinate care for clients.

D&A Aftercare Counselor PT

Malvern Institute
06.2010 - 06.2013
  • Discharge follow-up/summary to Philadelphia, Montgomery, Delaware and Bucks Co Probation including Drug Court, F.I.R, and DAWN Crt
  • Conduct 90-minute Aftercare Groups 1x a week regarding discharge planning aftercare follow-up
  • Complete D.A.P progress notes in accordance to CBH, Magellan, CCBH
  • Case Plans, Court Sheets complete within established time frames usually between 48-72hrs upon arrival/admission to rehab
  • Interview and collaborate with patient/family to assess aftercare options
  • Participate in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation
  • Develop alternative discharge plans and coordinate with Team Leader, Therapist and/or Social Worker as needed to facilitate a safe discharge
  • Facilitate and monitor the discharge plans and arrangements for assigned patients
  • Work with patients and their families to help them understand the impact their illness may have on their lifestyle, family, relationships and home situation
  • Coordinate individual patient care conferences when deemed necessary
  • Develop a discharge plan in a timely manner ensuring a comprehensive quality plan.
  • Expanded community outreach efforts, resulting in increased awareness of available substance abuse resources and prevention initiatives.
  • Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.

Education

MSW -

Temple, Philadelphia Pa

BSW -

Temple, Philadelphia Pa

Drug and Alcohol – Counseling Certification -

Villanova University

Academic Diploma -

Lower Merion HS

Skills

  • To maximize the development of human potential and the fulfillment of human needs, through an equal commitment to: Working with and enabling people to achieve the best possible levels of personal and social well-being
  • Resource Navigation
  • Therapeutic Services
  • Psychosocial assessments expert
  • Social Services
  • Functional Behavioral Assessments (FBA)
  • Therapeutic Crisis Intervention (TCI)
  • Community Resources
  • Knowledge of medical and psychiatric terminology
  • Crisis Assessment
  • Crisis Intervention
  • Motivational Interviewing

Timeline

Social Worker

Seasons LTSR- FMA
02.2022 - 06.2023

Emergency Dept. Behavioral Health Crisis Clinician Pier-Diem

Mainline Health
06.2019 - 08.2022

Medical Social Worker- PRN

Jefferson Hospital
03.2019 - Current

D&A Therapist

Horizon House
03.2018 - 09.2021

Family Therapist

The Geo Group
11.2017 - 11.2018

Psych Social Worker

Mercy Fitzgerald Hospital
04.2014 - 10.2018

D&A Aftercare Counselor PT

Malvern Institute
06.2010 - 06.2013

MSW -

Temple, Philadelphia Pa

BSW -

Temple, Philadelphia Pa

Drug and Alcohol – Counseling Certification -

Villanova University

Academic Diploma -

Lower Merion HS

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