Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Aja Smith

Summary

Dynamic Operations Manager with a proven track record at Whitsons Culinary Group, adept at enhancing kitchen performance through innovative management techniques. Skilled in multitasking across multiple school units while ensuring compliance with state regulations. Excellent communicator, committed to achieving budgetary goals and fostering team development. Proficient in Microsoft applications.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

Whitsons Culinary Group
09.2023 - Current

- Support the GM/DM in order to maintain systems and procedures for the ordering,
receiving, storing, preparing and serving of food related products, as well as menu
planning and development using company approved systems and policies.
- Support the food nutrition program to maintain all budgetary guidelines established by Whitsons.
- Support the new business by being fully immersed during the opening of any new accounts.
-Motivate, train, and manage Team Members.
-Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with company policies.

-Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local health department inspection.
-Works with the team to develop budgets and operational financial forecasts and is able to explain variances.

-Recruits, hires, develops and retains team using Company required systems, procedures and policies.

- Implement new products and services which support sales growth and client retention.

Food Service Director

Lintons Food Service-Whitsons Group
08.2015 - 09.2023
  • Ensures that State Regulations are applied to Menus and nutritionals are met according to NSLP guidelines.
  • Manage Labor, and direct cost controls including purchasing, inventory, productivity and payroll.
  • Maintaining daily Inventory, responsible for completion of all employee NSLP, Safety, and Driver Training. conducts employee educational training to ensure employees are able to properly perform their work duties.
  • Manage relationships with school clients to ensure budget and financials are set and achieved. Knowledge and implementation of annual State Administrative Review ensuring that all paperwork, menus and contracts are according to guidelines.
  • Demonstrate excellent customer service using Lintons CORE values.
  • (Healthcare Division)- Duties include assistance with menu development for Staff Eatery Area, the prep and preparing of dietary meals to be delivered to individuals including mechanicals, purees, and chopps according to dietary ingredients and recipes guidelines. Adhering to HAACP policy and procedures.

Supervisor

Metz Culinary Management
01.2013 - 08.2015
  • Preparation of the kitchen for everyday operation for all meals and catering, supervising and maintaining staff during service hours.
  • Responsible for completion of all menu and recipe, and that all meals are prepared according to company policy and procedure and state guidelines.
  • Log keeping of all temperature, sanitation, and safety performance meetings. Ensure that all Health Dept. regulations were met.

Education

Associate of Specialized Technology - Culinary Arts/Hotel, Restaurant Mng.

JNA Institute of Culinary Arts

Skills

  • Ability to improve kitchen performance through innovative management techniques
  • Ability to multitask multiple school units and achieve desired budget
  • Excellent verbal and communication skills with client and staff
  • Proficient in Microsoft
  • Ability to aide school unit through State inspections and Reviews

Certification

  • Food Safety Protection Manager.
  • Philadelphia Health Department.
  • Servsafe Proctor and Test Administer.

References

References available upon request.

Timeline

Operations Manager

Whitsons Culinary Group
09.2023 - Current

Food Service Director

Lintons Food Service-Whitsons Group
08.2015 - 09.2023

Supervisor

Metz Culinary Management
01.2013 - 08.2015

Associate of Specialized Technology - Culinary Arts/Hotel, Restaurant Mng.

JNA Institute of Culinary Arts
Aja Smith