Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akina Parker

University Park

Summary

High-achieving individual with a passion for providing excellent customer service and positive workspaces. Always motivated to develop skills in order to increase efficiency and the overall work experience.

Overview

1
1
year of professional experience

Work History

Part Time Employee

Barnes & Noble Education, Inc.
01.2025 - Current
  • Handled POS cash register, managing both cash and credit transactions
  • Packaged and provided orders to customers accurately
  • Managed lines and rushes during busy hours
  • Operated computer systems to provide helpful service to customers (canceling orders, looking at inventory, finding items)
  • Facilitated excellent customer service
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Inventoried products and supplies and kept products within optimal levels to meet shop needs.

Ambassador/Part-Timer

Jeni's Splendid Ice Creams
04.2024 - 08.2025
  • Managing long lines during peak hours
  • Stocking inventory
  • Serving customers with a welcoming and positive attitude
  • Adhering to customer's allergies
  • Memorizing a wide range of menu items and descriptions to relay flavor facts to customers
  • Making and preparing waffle cones/batter
  • Processing both cash and credit card transactions accurately
  • Increasing customer loyalty by passionately answering questions and finding solutions to concerns
  • Maintaining cleanliness - wiping down surfaces, organizing service areas, cleaning the dishes, mopping, sweeping, cleaning waffle irons, deep cleaning the store
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Greeted customers and clients to create welcoming atmosphere.

Education

Psychology

Pennsylvania State University
University Park, PA
05.2028

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Science Leadership Academy Beeber
Philadelphia, PA
06.2024

Skills

  • Communication
  • Leadership
  • Listening
  • Food service
  • Time management
  • Customer service
  • Retail
  • Adaptability
  • Problem Solving
  • Teamwork and collaboration

Timeline

Part Time Employee

Barnes & Noble Education, Inc.
01.2025 - Current

Ambassador/Part-Timer

Jeni's Splendid Ice Creams
04.2024 - 08.2025

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Science Leadership Academy Beeber

Psychology

Pennsylvania State University

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Akina Parker