Experienced with client account management, ensuring client satisfaction through effective relationship building. Utilizes strong communication and problem-solving abilities to address client needs and issues. Track record of maintaining high client retention and satisfaction through adaptive and collaborative efforts.
Work History
Client Account Representative
1 Year 6 Months
Theitsupportcenter | 03.2025 - Current
Research and cold call C-suite individuals to introduce remote help desk support services
Managed client communications to ensure satisfaction and retention.
Coordinated account activities, resolving issues promptly and effectively.
Developed tailored solutions to meet diverse client needs and objectives.
Analyzed client feedback to improve service delivery and support strategies.
Driver
10 Years 9 Months
Amazon Flex/Uber/GrubHub/Delivery | 12.2015 - Current
Deliver peoples packages & food safely to their homes , driving people to and from their desired locations.
Marketing Representative
4 Months
Elevated Remodeling | 11.2024 - 03.2025
In Charge of Scheduling appointments
Introducing Potential clients to home improvement services the company provides
Sales Representative
10 Months
Empire Consulting Firm | 11.2023 - 09.2024
Sales Agent , In Charge of ensuring clients receive fast high quality peed internet service with Verizon
Outreach Executive
1 Year 7 Months
Oak Street Health | 04.2022 - 11.2023
Outreach executive, my role is to find and schedule new patients, as well as connect with Businesses in the community to support the facilities growth.
Internship
4 Months
High Octane Pictures | 05.2022 - 09.2022
Internship learning about the process of film distribution
Sales Representative
1 Year 1 Month
Optimum RV | 03.2021 - 04.2022
Sales professional , assisting in the purchase of Recreational Vehicles
Distributor
4 Years
CBD Luxe Life | 12.2017 - 12.2021
Comprehensive experience selling holistic health products, as well as marketing. Developing new channel sales and revenue opportunities for Cbd luxe life.
General Manager
3 Years 3 Months
La Fitness | 11.2017 - 02.2021
Managed membership sales and day to day operations within the establishment. Considerable experience selling gym memberships.
Associate Publisher
10 Months
Best Version Media | 11.2016 - 09.2017
Head of Development for a Family Oriented Local Magazine. Connecting with local businesses generating advertisements within the Magazine.
Education
Bachelor of Communications - Film
East Stroudsburg University | East Stroudsburg, Pa | 05.2020
Diploma
North Penn High School | Lansdale, Pa | 06.2016
Skills
Microsoft 365 systems
Salesforce software
CRM software
Greenway
Drawing
Painting
Sculpting
Screenwriting
Filmmaking
Film Editing
Music Production
Graphic Design
Product Design
Sales
Photography
Physical labor
Further
I have a production company where I’ve Produced several Projects with credits that Include Writing, Directing, Production, Music Production, and Acting.
Accomplishments
Philadelphia International Film Festival- Gold in Sci-Fi Category